Movers On Duty
Google rating
5.0
Ratings counted
243
Are 1 or 2 star
0.4%Unusually few
The rating breakdown
1 of the 243 ratings in Google’s published star breakdown for Movers On Duty are one or two star.
Against other listings in Frederick
2.1 percentage points lower than the middle of the 17 listings in Frederick we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 240 | 98.8% | |
| 4 star | 2 | 0.8% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Movers On Duty at 0.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous16 · 64%
- Worked hard and fast13 · 52%
- Turned up when they said8 · 32%
- Careful with belongings3 · 12%
- Price matched the quote1 · 4%
Counted across the 25 four and five star reviews we have read for Movers On Duty. A review can mention more than one thing.
In their own words
I had an excellent experience with Movers on Duty. The crew arrived on time, worked efficiently, and handled all of my belongings with great care. They were professional, friendly, and made what could have been a stressful moving day feel easy and organized. Everything arrived safely, and the team went above and beyond to make sure furniture was placed exactly where we wanted it. Their communication throughout the process was outstanding, and there were no surprises.
Whether you are moving across town or relocating to a new neighborhood, their team is known for being professional, punctual, and careful with your belongings. If you are looking for a dedicated team that values your time and treats your possessions with respect, Movers On Duty is an outstanding choice for your next move.
We called the company for 3 evictions in one day. We were giving a good price and the crew showed up a head of time with everything.
Only 4 Stars? We are sorry, we have failed and disappointed you. We'll make sure the whole team gets extra hours of training to make sure only 5 stars are received in the future. Would you mind telling us what we could do to improve?
Exceptional service from start to finish. We had to call around for a moving company to unload a 26' uhaul after finding out that the company we scheduled a load and unload did not service maryland. They didnt tell us this until after they left from loading the truck and we were trying to figure out how to contact the unload team to get that lined up. I started calling other companies immediately, in a panic. Gabriel answered the phone when I called movers on duty.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- smooth process7
- professional movers7
- junk removal4
- cancellation policy3
- flat cost3
- prompt responses3
- box removal2
- furniture move2
- informative staff2
- flexible scheduling2
What the company says about itself
Taken from Movers On Duty’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“8217;s best movers… Besides being licensed, insured , and bonded, Movers On Duty i”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“, and bonded, Movers On Duty is a Better Business Bureau-accredited moving company with an A+ ra”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“; Besides being licensed, insured , and bonded, Movers On Duty is a Better Business Bu”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…movers… Besides being licensed, insured , and bonded, Movers On Duty is a Bette”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…extra for furniture protection with more than 15 years of experience serving Maryland, Virgini”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yelp.comreviews
- yelp.careviews
- birdeye.comreviews
- bbb.orgreviews