Movers You Can Trust LLC
Moving and storage service in Dundalk, Maryland
Google rating
4.6
Ratings counted
71
Are 1 or 2 star
9.9%Above typical
The rating breakdown
7 of the 71 ratings in Google’s published star breakdown for Movers You Can Trust LLC are one or two star.
Against other listings in Dundalk
6.6 percentage points higher than the middle of the 11 listings in Dundalk we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 64 | 90.1% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.4% | |
| 1 star | 6 | 8.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Movers You Can Trust LLC at 9.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Movers You Can Trust LLC, counted by matching the words they used.
- Damage to belongings5 · 71%
- Items missing or never delivered2 · 29%
- Late, delayed or a no-show2 · 29%
- Price rose after the quote1 · 14%
Counted across the 7 one and two star reviews we have read for Movers You Can Trust LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would not recommend this company to anyone. They were extremely fast and communicative when it came to taking my deposit for my move, but that’s where the professionalism ended. On the actual day of my move, they stayed in touch right up until the very last minute of the scheduled arrival window, then went completely radio silent and never showed up. No call, no text, no update—just nothing.
Hi Nadir, We sincerely apologize for your experience. You’re absolutely right—we did make … More
DO NOT USE THESE MOVERS!!! They damaged the walls of my home, broke several items without any remorse or care, and overcharged us! When we asked for my money back for the overpayment ($100), they gave us the runaround for weeks and never gave us back our money. These folks do not care about your property or your items. I strongly suggest going with anyone else despite their promises of being "cheaper" than any of the other competitors. Do not patronize these reckless crooks and thieves!
Hi Sahrah, We’re sorry to hear about your experience and appreciate you bringing your … More
AVOID THIS COMPANY!!!!!!! This moving company was a complete disaster. My move on was scheduled for 3:00 PM, but the movers didn't arrive until 7:30 PM....a 4.5 hour delay. While waiting for the movers, I had to call them 3 times for …
Hi Tilyn, We’re sorry to hear about your experience and understand how frustrating delays and concerns during a move can be. Regarding scheduling, our arrival windows can sometimes be affected by earlier jobs running longer than expected.
Movers you can NOT trust. They destroyed my $2600 tv along with damage to my walls in my new home. They made me wait over a week for a resolution on the claim to tell me because I had a tv mount man there when I unwrapped my television it was my fault. Worst company and worst service. Save your money and go elsewhere. I attempted to work with the company on just covering my tv and I’d forget about the wall damage but the fact they don’t want to cover the damage their worker admitted he caused is WILD!
DO NOT AND I REPEAT DO NOT USE THIS COMPANY! Trusting movers my ass!! Broke a $3000 tv not trying to take fault at all.. even paid the extra $150 to have them wrap it so it doesn’t get broken.. and what happens they break it… also what they …
Hi Jolie, We’re sorry to hear about your experience and understand your frustration, especially regarding your TV and the condition of your items. We take concerns like this seriously. In situations like these, we follow a formal claims process to review the details provided.
The are not experience movers they broke my 75 inch tv they can not pack and they are slow and lazy one of the helper stay on his phone but most of all its not a real company so if they break your stuff you will have to take them to court …
"We take all feedback seriously and aim to resolve every concern. Per our signed service agreement, all items must be inspected for damage at the time of delivery while our team is on-site. We have assisted this client multiple times in the past and strive for consistency.
I was Happy until I realized I paid $850 to move a one bedroom & they didn't Move any of my Clothes . So I paid 2 more hour that went to 4 & still Left things . I called Mario & ask him to ask Chris About some Missing Jewelry & …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 50%
- Worked hard and fast6 · 33%
- Turned up when they said4 · 22%
- Careful with belongings2 · 11%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for Movers You Can Trust LLC. A review can mention more than one thing.
In their own words
I had such a great experience with these movers! They helped move everything quickly, carefully, and professionally. They handled all of our belongings with care, showed up on time, and worked so efficiently the entire time. The team was friendly, respectful, and made what could’ve been a stressful move feel easy and smooth. Nothing was damaged, and they went above and beyond to make sure everything was placed exactly where I needed it.
Thank you so much for the amazing review, Rammii! We truly appreciate you taking the time to share your experience with us. It was our pleasure helping with your move, and we’re glad we could make the process smooth and stress-free for you. … More
They were very professional, arrived on time, and got straight to work. Everything was handled with care and efficiency. Communication was 10/10 from start to finish. I really appreciate how respectful and helpful they were throughout the entire process. Highly recommend!
Thank you so much for the kind words, Darnae! We’re thrilled to hear you had a great experience with our team. Providing professional, efficient service and clear communication are our top priorities. We really appreciate your recommendation and hope to work with you again in the future!
My friend called me Friday afternoon, with a dilemma. She needed to move out of her one bedroom apartment by the end of the month. Mind you, the end of the month was in two days. I immediately got on the phone and came across your company’s name. I spoke with a representative by the name of Mario. Mario provided me a move date on Sunday. Because this was a last minute move, they provided excellent services, in packing the apartment in an efficient and professional manner, within the timeframe allotted.
Thank you so much, Lawann, for taking the time to share your experience! We understand how stressful a last-minute move can be, and we're glad we were able to help your friend during such a tight timeframe. Providing reliable, … More
I had an awesome experience with Movers You Can Trust! They were flexible with my schedule and made the entire moving process so easy. The team was incredibly helpful, professional, and reliable. They really handled my belongings with care, and made sure everything was set up exactly how I needed, making my move quick and stress-free. I will surely recommend them to everyone I know!
Hi Destyne, Thank you for taking the time to share your experience. We’re glad to hear the … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling7
- quick move5
- professional moving company4
- kind movers4
- reliable moving company3
- storage unit packing3
- on time3
- helpful team2
- flexible scheduling2
- last minute move2
What the company says about itself
Taken from Movers You Can Trust LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“443-201-1839 Serving Maryland & Beyond Since 2015 Trust Moving Professionals Honest, reli”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…transparent, no-surprise pricing. Get a Free Quote Text or Call 443-201-1839 4.6 ·”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial