We-Haul Moving co.
Google rating
4.9
Ratings counted
189
Are 1 or 2 star
2.1%Around typical
The rating breakdown
4 of the 189 ratings in Google’s published star breakdown for We-Haul Moving co. are one or two star.
Against other listings in Dundalk
1.1 percentage points lower than the middle of the 11 listings in Dundalk we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 184 | 97.4% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 0.5% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 2.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is We-Haul Moving co. at 2.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for We-Haul Moving co., counted by matching the words they used.
- Items missing or never delivered1 · 25%
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for We-Haul Moving co.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I use these guys they stole all my stuff. charged me $15,000 and then tried to tell me I had to pay another 20,000 to get my stuff back. I called the cops called the FBI. I’ve called the government. I called president And he said that they have an major investigation going on right now so I would Stay away from this moving company as their crooks from the time they wake up to time They go to bed
Obviously, there is another company with the same name we never moved you.
I used this company last week to move me through uhaul. The owner Devaugn McCoy was very disrespectful at the end. I requested 3 guys for 8 hours. He called 6 people and worked 5 hours one day and 4 hours the next charging me way more than …
I am so sorry to hear about your mishap. This is not the first bad review this year. Someone is giving you bad information. We did not do your move. Please check about your moving company before you leave reviews we never moved you. I have no idea who you are my name is Tom.
Did nothing but lie to us. 3 weeks later our stuff is still not here. No one told us that it would take over a month. Then they charged us 7000 more than they told us. They told us it was our fault they lied and have not deliver our items. Do not ever use this company, they are liars and will cheat you out of money.
I am truly sorry about your mishap, but I am certain you have the wrong company. There are other We Haul companies. We did not do your move. We only do same day moves so I hope you remove your negative feedback and again I am sorry that you … More
The worst company I have ever dealt with of any. Poor customer service and don't believe any quote or anything they tell you.
Sorry, but we did not do your move. I wish you would have called us first. There is another we Hall and we are getting bad reviews lately from people we have never even moved. Sorry you had a bad experience. you are welcome to call and hopefully you can change your review.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 53%
- Worked hard and fast8 · 47%
- Turned up when they said6 · 35%
- Careful with belongings6 · 35%
- Kept in touch1 · 6%
Counted across the 17 four and five star reviews we have read for We-Haul Moving co.. A review can mention more than one thing.
In their own words
Tom and his team moved my mom today. They were prompt, extremely polite, great teamwork, very careful with every piece to include my mom’s grandfather clock. We really appreciated the care they took as this was a key momento for my almost 90 year old mom.
Thank you, you have a wonderful family, And everyone was so kind. Good luck with Everything.
Tom, Brandon, and Jack are outstanding! Incredibly fast and so accommodating! Carefully packed and handled all items (and we had a lot!!) They transported to both our storage unit and to the landfill. Such wonderful service!! Thank you guys!!! A++++++ Highly recommend We-Haul Moving, Co.!!!
Thank you for your business, and we wish you the very best with everything. Thanks again
Great service. I mean world class service was demonstrated with helping my family move into their new place. Tom and his staff were prompt, very considerate and communicated the process the whole way through. Trust me, you won't be disappointed.
Thank you, a pleasure doing business with you, hope everything works out great for you, thanks again.
This is the second time I’ve worked with Mr. Tom and his team. They will always be my top choice if I ever move again. They are punctual, very careful, and helped us wrap and secure our belongings. They helped breakdown and put together our large furnitures. They made our local move smooth and easy. I highly recommend We Haul Moving Co. Awesome service quality and great rates for local moves indeed! Thank you again, Mr. Tom and to your team!
Thanks Angela, you’re great toooo, hope all works out well for you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff24
- efficient crew15
- reasonable rates13
- easy move6
- hard working crew6
- efficient move5
- helpful movers2
- careful moving2
- heavy furniture moving2
- fast moving2
What the company says about itself
Taken from We-Haul Moving co.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“We-Haul has been serving Baltimore for over 20 years. We make it a point to be reliable and”Raw text captured from the page, including any surrounding navigation.