Moving On Express
Mover in Greater Sudbury, Ontario
Google rating
4.4
Ratings counted
65
Are 1 or 2 star
13.8%Above typical
The rating breakdown
9 of the 65 ratings in Google’s published star breakdown for Moving On Express are one or two star.
Against other listings in Greater Sudbury
8.8 percentage points higher than the middle of the 14 listings in Greater Sudbury we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 55 | 84.6% | |
| 4 star | 1 | 1.5% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 9 | 13.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Moving On Express at 13.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Moving On Express, counted by matching the words they used.
- Damage to belongings3 · 38%
- Price rose after the quote2 · 25%
- Items missing or never delivered1 · 13%
- Crew conduct1 · 13%
Counted across the 8 one and two star reviews we have read for Moving On Express. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Was charged double the price from the estimate for a small one bedroom apt going to a location less than 5 min away. No appliances, no television in the move. When asked to explain their costing process they yelled and became defensive and threatened to call the cops. Suspect they have done this to others repeatedly and particularly lone females. Very bad experience.
Very poor movers.DO NOT USE THEM. Damaged my furniture. Excuse is once they close the door not respobsible. I have pictures of my damaged antique Furniture.
BEWARE!!! My Insurance company chose this moving company and they were the worst one ever.. after all the issues I had.. they did not list several large items and they decided not to relocate these items to my storage unit and I assume they …
Worst company ever plus their website is a Cialis sale website doesn't eaven exvist, worst company in the world very discriminatory and they are irresponsible and don't know how to handle a business
If you want your stuff damaged and lost this would be the company for you! Terrible service! Unreliable and they will be getting sued from us!!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 61%
- Careful with belongings4 · 22%
- Worked hard and fast3 · 17%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for Moving On Express. A review can mention more than one thing.
In their own words
I moved from one apartment to another last month. Three movers were sent. They laid down mats on the floors at both locations to keep them clean, and were all very professional, pleasant and efficient, making sure nothing was damaged. I would highly recommend Moving On Express to anyone looking for movers. Aileen
Guy and his entire team were so very responsive, patient and professional. I moved across the province and every detail was precontemplated. The pricing was beyond fair and his team handled all aspects of the move with KIDGLOVE service:)
Moving on express was the best quote I received, hence, I went with them. I’m so happy I did, these guys got the job done properly and efficiently. From the initial phone call to the end of the move, they were friendly and answered all my questions. On moving day they got right to work and in the end had time to spare….they even offered to put my bed back together and I didn’t have to lift a finger. Thank you moving on express!
We have just completed a move from St.-Charles (one hour east of Sudbury) to Stittsville. Moving On Express did a great job for us, from a fair and accurate estimate, accommodating scheduling, and exceptional service during the physical move. The crew was very attentive and careful in the handling of all items. I highly recommend this company for anyone needing local or long distance moving services.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling7
- professional movers7
- tidy staff6
- seamless move3
- thoroughness3
- responsive team3
- respectful team2
- bed assembly2
- scheduling2
- floor protection2
What the company says about itself
Taken from Moving On Express’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…climate-controlled storage with 24/7 protection. Ideal for transitions or lo”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“About Services FAQ Blog Contact GET A FREE ESTIMATE About Services FAQ Blog Contact GET A F”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.careviews
- mapquest.comdirectory
- canpages.cadirectory