Moving With Purpose
Mover in Concord, North Carolina
Google rating
5.0
Ratings counted
370
Are 1 or 2 star
0.3%Unusually few
The rating breakdown
1 of the 370 ratings in Google’s published star breakdown for Moving With Purpose are one or two star.
Against other listings in Concord
2.7 percentage points lower than the middle of the 14 listings in Concord we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 366 | 98.9% | |
| 4 star | 3 | 0.8% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Moving With Purpose at 0.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Moving With Purpose, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Moving With Purpose. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I hired this company for my move which included digital grand piano, which was damaged during the move. I attempted to resolve the issue directly but was unsuccessful. I ultimately had to pursue the matter further, but have not received payment to date. I recommend asking detailed questions about experience handling high-value items and confirming insurance coverage before hiring.
We genuinely understand your frustration Lindy and our team takes accountability for this matter. … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 39%
- Worked hard and fast6 · 26%
- Kept in touch5 · 22%
- Careful with belongings4 · 17%
- Turned up when they said2 · 9%
Counted across the 23 four and five star reviews we have read for Moving With Purpose. A review can mention more than one thing.
In their own words
A great experience! They were right on time, very personable and professional. I had several items to move from my bonus room to the basement. They were careful moving everything and were particular on placing things just where i asked. They moved my old piano with care and placed it perfectly. I called several movers for quotes and theirs was very reasonably priced. They actually called me back quickly and kept me informed via text message. I highly recommend!
We’re happy to hear you had such a great experience with our team Michelle and we’re glad we were able to provide you with a seamless moving experience! Looking for are to helping you or any friends/family however we can in the future 😁 …
This team was remarkable! They were careful with my furniture, very polite, worked continuously with a smile on their faces, placed my things in the new house with care. I could not have been more pleased with their work! Would definitely recommend to friends and family! Actually they were referred to me by my son who had used them several times before Good group of young men! Completely trustworthy!
Thank you so much for your kind words Patricia, as always it was an honor and palette to be able to assist you and your family once more. … More
Moving with purpose were genuinely the kindest most patient crew I could have ever asked for. Their knowledge, expertise and care is truly next level. I previously moved across the east coast from NJ to NC and compared to that move, these guys blew it out of the park. Truly could not think of a better group of individuals to trust with the care of moving your personal belongings.
Jehthyus and his team were absolutely amazing! Our closing went a day over so we lost our original movers and Moving with Purpose stepped in very short notice. They showed up on time, super professional, took great care with our stuff. Priceless were competitive and they did an excellent job. They are an extremely hard-working team and I highly recommend them
Thank you for taking the time to leave us a review Laura! It was a pleasure to assist you guys with your move we look forward to helping you or any family/friends in the future however we can! 😁 …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff58
- furniture setup49
- timeliness20
- professional movers11
- easy move11
- furniture moving10
- prompt response8
- junk removal4
- fridge move2
- small moves2
What the company says about itself
Taken from Moving With Purpose’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
Show the text this came from
“Free Pricing Guaranteed ✓ Locally Family Owned & Operated ✓ Locally Family Owned &”Raw text captured from the page, including any surrounding navigation.
- Advertises financingsays on their website
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“✓ Surprise Free Pricing Guaranteed ✓ Financing Options Available ✓ Surprise Free Pricing Guara”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“Move With Us? ✓ Surprise Free Pricing Guaranteed ✓ Surprise Free Pricing Guaranteed ✓ Su”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- facebook.comsocial
- thumbtack.comreviews