My Space Self Storage
Self-storage facility in Flint, Michigan
Google rating
4.7
Ratings counted
96
Are 1 or 2 star
3.1%Around typical
The rating breakdown
3 of the 96 ratings in Google’s published star breakdown for My Space Self Storage are one or two star.
Against other listings in Flint
1.6 percentage points lower than the middle of the 17 listings in Flint we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 82 | 85.4% | |
| 4 star | 8 | 8.3% | |
| 3 star | 3 | 3.1% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 3.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is My Space Self Storage at 3.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for My Space Self Storage, counted by matching the words they used.
- Damage to belongings1 · 50%
- Items missing or never delivered1 · 50%
Counted across the 2 one and two star reviews we have read for My Space Self Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
My husband and I have been renting a unit here for almost 6 months pay early every month... we go there today and a lock that was not ours was on our unit. We go to the office the lady goes grabs bolt cutters and cuts off the new lock. we'll our unit was broken into and ransacked and half of our belongings were stolen. The lady in the office looked seen that the unit still had items in it and basically blew me off about half my stuff being missing.
NO SECURITY! We pay for secured storage. Yet when there front gate breaks down, they refuse to fix or even credit our account.
I'm sorry to hear about the security concern at our facility, Mary. Your safety and security are our top priorities, and incidents like these are taken very seriously. Please be assured that we are looking into this matter as a priority to … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 18%
- Price matched the quote1 · 6%
Counted across the 17 four and five star reviews we have read for My Space Self Storage. A review can mention more than one thing.
In their own words
This is my second time using MySpace storage facility and I have no complaints. The staff is friendly and professional never had any issues with damage to my belongings or anything missing. I would definitely recommend
Thank you, LaShaunda, for the 5-star rating! We are pleased that you are satisfied with our services at My Space Self Storage on Pierson Rd. Please feel free to reach out to us if you ever need assistance with anything regarding your storage needs.
Clean facility, fair pricing, great employees. I have used them for years and only had one issue (a frozen door) and the employee was immediately on it. Helpful to be able to easily pay online!
Thank you for your positive review, Donna! We strive to provide a clean and well-operated storage facility backed up by a helpful team. Your feedback means a lot to us!
I've been using MySpace Self Storage ever since I moved away to go to school. the rates are good, and it was a lifesaver for me not having to move all of my stuff. Thanks Myspace! I will defiantly reccomend you to friends and family!
Thank you for your positive review, Cindy! We are glad to hear that our services have been helpful to you. If you ever need anything, please don't hesitate to reach out. Your recommendation means a lot to us, and we appreciate your support!
During my search for a storage space, the attendant was very helpful and gave me a tour or the facility. The unit i selected was clean and the area is secure. I would recommend this place for anyone seeking additional storage
Thank you, Teresa, for sharing your positive experience with us. We're pleased to hear that our team was helpful in assisting you and that you found our facility to meet your needs in terms of cleanliness and security.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff33
- cleanliness11
- nice units8
- safety7
- renting4
- easy access3
- affordability2
- safe storage2
- fair pricing2
- secure area2