MyProMovers Woodbridge
Moving and storage service in Woodbridge, Virginia
Google rating
4.9
Ratings counted
82
Are 1 or 2 star
2.4%Around typical
The rating breakdown
2 of the 82 ratings in Google’s published star breakdown for MyProMovers Woodbridge are one or two star.
Against other movers in Woodbridge
1.0 percentage points lower than the middle of the 14 movers in Woodbridge we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 79 | 96.3% | |
| 4 star | 1 | 1.2% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 2.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is MyProMovers Woodbridge at 2.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for MyProMovers Woodbridge, counted by matching the words they used.
- Price rose after the quote1 · 50%
- Damage to belongings1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for MyProMovers Woodbridge. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I Do Not recommend this company to anyone. The service was very unprofessional. They did not unwrap your furniture. They were in a hurry to complete the job after arriving late. They give you one price then it is doubled after they finish. Don't waste your time and money with them!
Damaged an $800 desk. Sales rep did not explain what they offer for replacing damaged items correctly and therefore what they offer now wont even cover a third of what the desk is worth. I asked a manager to call me to discuss and they still have not gotten back with me to resolve after moving almost 3 weeks ago.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast7 · 35%
- Professional and courteous7 · 35%
- Turned up when they said1 · 5%
- Careful with belongings1 · 5%
Counted across the 20 four and five star reviews we have read for MyProMovers Woodbridge. A review can mention more than one thing.
In their own words
Umar and Kay were excellent ,friendly, polite and hardworking . They accomplished the work to my complete satisfaction. I will definitely use them again if and when I have to and will recommend to my friends.
Kay, Zurdo and Umar arrived on time and did a wonderful job. Very professional! This is our second time using MyProMovers and I highly recommend them!
Paolo and his team are the best. I would use any other mover. His team is professional, timely, and careful. Always recommend.
Jamila and Frank did a great job with moving my furniture and boxes into my new home. They were very professional and courteous with making sure everything went to the right rooms. I’m even happy they put together my dining table and desk with no stress. Keep up the great work, My Pro Movers, I definitely recommend them to anybody.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling8
- kind staff4
- hard workers3
- huge move3
- furniture assembly3
- smooth move2
- easy move2
- no complaints2
- moving furniture2
- carefulness2
What the company says about itself
Taken from MyProMovers Woodbridge’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…is not a condition of purchase. Get My Free Quote 5000+ REVIEWS 44,000+ MOVES DONE STILL”Raw text captured from the page, including any surrounding navigation.
- Advertises financingsays on their website
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“…isetack to offer our customers flexible financing options, so you can pay over time rather than a”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Insured 40,000+ Moves CEO Tony Alkau Since 2017, we’ve grown from one truck to a”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
- Says it is bondedsays on their website
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“…does a local mover cost? Licensed, bonded, and insured local movers generally cha”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Distance & Storage MyProMovers is a licensed and insured moving company handling res”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“; Storage MyProMovers is a licensed and insured moving company handling residential and”Raw text captured from the page, including any surrounding navigation.