NC Moving and Storage Solutions
Moving and storage service in Hayward, California
Google rating
4.5
Ratings counted
17
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 17 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 13 | 76.5% | |
| 4 star | 2 | 11.8% | |
| 3 star | 1 | 5.9% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 5.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast5 · 45%
- Professional and courteous5 · 45%
- Careful with belongings3 · 27%
- Turned up when they said2 · 18%
- Kept in touch2 · 18%
Counted across the 11 four and five star reviews we have read for NC Moving and Storage Solutions. A review can mention more than one thing.
In their own words
We had a fabulous experience with the movers. They arrived on time and they packed everything very carefully, and not one thing was broken or missing. They arrived at the destination as expected and had people to unload with lots of experience. They were friendly and nice and clean. Andy was fantastic! I highly recommend them and would use them again if we move again
At NC Moving & Storage Solutions, providing exceptional service for our customers is our number one goal. We are thrilled that everything went according to plan, nothing broken or missing and found our team including Andy very experienced, … More
The movers were polite, efficient and very considerate of or furnishings and possessions. WE were very happy with them. The coordinator, Lucy is responsive and professional. There was an issue in that the storage fees were not completely understood (by me) or explained (by NCM) and the monthly cost is a BIG surprise.
Thank you for your feedback. We will strive to be better.
We used NC Moving to move across the country. The sales and customer service staff were first rate. The Driver and Crew were very professional and I was astonished at the speed and thoroughness when they came to pack the truck. The driver and liaison stayed in touch most days of the travel to keep us posted about the progress. When the truck arrived the had to shuttle by UHaul to the new location because the truck was too large. They did this with no hitches and unloaded with care and expertise.
Thank you for sharing your experience.
The team that came and picked up our stuff were all very sweet and helpful. They were quick and even helped with things that I was supposed to pack myself but was unable to, due to lack of boxes for the odd shaped items. We are still waiting for deliver which is scheduled within the next 4 days.
Thank you so much for appreciating the efforts our crew. We are happy to hear that we have provided excellent customer service.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient3
- nice staff2
What the company says about itself
Taken from NC Moving and Storage Solutions’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“- Select - Yes No Email Phone Request a Free Quote Submit our online form or Call (510) 78”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Asian-Pacific (Hawaiian) descent with over 30 years of moving services experience. She is c”Raw text captured from the page, including any surrounding navigation.
- Describes itself as woman ownedsays on their website
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“Public Utilities Commission (CPUC), and Woman-Owned Small Business by the Small Business Ad”Raw text captured from the page, including any surrounding navigation.