NCS Moving Services
Moving and storage service in Oakland, California
Google rating
4.8
Ratings counted
47
Are 1 or 2 star
4.3%Around typical
The rating breakdown
2 of the 47 ratings in Google’s published star breakdown for NCS Moving Services are one or two star.
Worked out from 47 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Oakland
3.3 percentage points higher than the middle of the 18 listings in Oakland we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 45 | 95.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 4.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is NCS Moving Services at 4.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for NCS Moving Services, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for NCS Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
broke items in front of my eyes mishandling them. Every item we had stored with them was damaged in one way or the other. Even delivered items which didn't belong to us , as of now not sure if we were paying for storing someone else's items. If you go with them make sure to buy the complete coverage as that is the mistake I did.
Manish, thank you for the feedback and we are sorry this was your experience. Damage to stored items and a delivery that included property belonging to another client are both below the standard we hold ourselves to.
I would never recommend such a moving company full of lies. They won't admit their faults. Be careful using this moving company.
Wendy, we are sorry your experience with us fell short. We would rather understand what happened than leave this unanswered, so please reach us at [email removed] or [phone removed] if you are open to it.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 48%
- Worked hard and fast8 · 32%
- Turned up when they said3 · 12%
- Kept in touch3 · 12%
- Careful with belongings1 · 4%
Counted across the 25 four and five star reviews we have read for NCS Moving Services. A review can mention more than one thing.
In their own words
I’ve used NCS Moving Services for two company-wide moves, one large 60,000 sq. ft. move and one smaller 2,000 sq. ft. move. Both experiences were great. Vanessa was a great project manager. She communicated well, helped with planning, and provided helpful best practice recommendations throughout the process. The moving crews were professional, efficient, and careful with our equipment and belongings. Both moves were completed on schedule and without any issues. I would highly recommend NCS Moving Services.
NCS Moving Services was great to work with. They picked up a couch for me in Berkeley and delivered it to my home without any issues. They were on time, professional, and handled the couch with care. The whole process was smooth and stress-free, and communication was easy from start to finish. I would definitely use them again and recommend them to anyone who needs help moving or delivering furniture.
Our pleasure - Thanks for the review
As a facilities manager, I've worked with NCS multiple times over the past few years across different companies, and they've consistently been my first choice for moving services. Their professionalism, responsiveness, attention to detail, and work ethic are second to none. From moving delicate laboratory equipment to managing large-scale relocations requiring forklifts and creative problem-solving, they always get the job done right.
We work with NCS whenever we need assistance with a large move or even just help relocating a single heavy item that our lab facilities team isn't equipped to handle. Every experience I've had with NCS has been excellent. Their moving teams are always professional, friendly, and accommodating, even when we have last-minute requests. I regularly recommend NCS to companies in our buildings that need moving services, and the feedback has always been positive.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- project6
- office3
- lab2
- planning2
- friendly staff2
- facilities manager2
- efficient team2
What the company says about itself
Taken from NCS Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…for every piece. Contact Us Licensed, Insured & Certified Serving the Bay Area Si”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…and a plan for every piece. Contact Us Licensed, Insured & Certified Serving the Ba”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…on in the Bay Area We answer our phones 24/7 · Response time under 30 minutes · 510-”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“& Certified Serving the Bay Area Since 1994 Full-Service Packing & Secure Stora”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- buildzoom.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews