Yak and Yeti Movers
Mover in Oakland, California
Google rating
4.9
Ratings counted
295
Are 1 or 2 star
1.0%Unusually few
The rating breakdown
3 of the 295 ratings in Google’s published star breakdown for Yak and Yeti Movers are one or two star.
Against other listings in Oakland
About the same as the middle of the 18 listings in Oakland we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 287 | 97.3% | |
| 4 star | 3 | 1.0% | |
| 3 star | 2 | 0.7% | |
| 2 star | 1 | 0.3% | |
| 1 star | 2 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Yak and Yeti Movers at 1.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Yak and Yeti Movers, counted by matching the words they used.
- Damage to belongings2 · 67%
- Items missing or never delivered1 · 33%
- Late, delayed or a no-show1 · 33%
Counted across the 3 one and two star reviews we have read for Yak and Yeti Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
For whatever reason, a subset of the moving crew thought it fit to refer to me as a homophobic slur in Spanish repeatedly in what they thought was their private conversation. This is made even more ridiculous because I was wearing a hat with a Spanish word on it. I may be fair skinned, but let's use some context clues and basic common sense, guys. I just wanted my stuff off of the truck and didn't return their idiocy. I can't fault the crew for their actual work, and the price was fair.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous132 · 50%
- Worked hard and fast127 · 48%
- Turned up when they said55 · 21%
- Kept in touch51 · 19%
- Careful with belongings50 · 19%
- Price matched the quote10 · 4%
Counted across the 262 four and five star reviews we have read for Yak and Yeti Movers. A review can mention more than one thing.
In their own words
I recently moved from Oakland to El Sobrante and decided to go with Yak and Yeti Movers after comparing a few companies in the Bay Area. From the start, I was impressed with their professionalism. The booking process was straightforward, and they were very responsive to all my questions. On moving day, the crew arrived right on time, and they immediately got to work. What really stood out was how efficiently they worked without cutting any corners.
Thank you so much for taking the time to share your experience! We're thrilled to hear that your move from Oakland to El Sobrante went smoothly and that you were happy with our service.
I would 10/10 recommend these guys! They were referred to me by Jay's Small Moves and they did not disappoint. They took the time to understand what my move would require, were transparent about the quote, and contacted me a few times leading up to the move to ensure that I had everything I needed and didn't have any questions or concerns. On moving day, they showed up on time, and carefully loaded my 2 bedroom house into a large moving truck.
Thank you so much for your kind words and for taking the time to share your experience! It was a pleasure to assist with your move, and we're glad our team made the process smooth and stress-free.
I recently had the pleasure of working with these guys, and I can confidently say they turned what could have been a stressful experience into an absolute delight. From the moment I contacted them, their team was professional, courteous, and incredibly understanding of my needs. They took the time to explain every step of the process, ensuring I felt comfortable and well-informed. Their attention to detail and commitment to customer satisfaction were evident from the start.
Thank you so much for your kind words and for taking the time to share your experience! We are truly grateful for your thoughtful and detailed review. We are delighted to hear that our team could turn your moving experience into a delightful one.
We recently worked with Yak and Yeti Movers to help one of our clients relocate from Fremont to Temecula, and we couldn’t be more pleased with the experience. From start to finish, they were incredibly responsive—always quick to answer questions, provide updates, and make sure we were informed every step of the way. What stood out most was their reassuring and professional approach. Moving long distance can be stressful, but their team made the process feel smooth and worry-free.
Thank you so much for the kind words and thoughtful feedback! It was a pleasure working with you and assisting your client with their long-distance move from Fremont to Temecula. We understand how important a smooth and stress-free experience is, especially with a relocation of that distance, and…
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- smooth move20
- professional movers19
- efficient movers14
- fair pricing14
- fast movers10
- careful movers9
- reliable movers8
- last minute move7
- secure packing4
- secure loading2
What the company says about itself
Taken from Yak and Yeti Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…and we operates as a fully licensed and insured company, offering safe, dependable, and”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…rofessionals and we operates as a fully licensed and insured company, offering safe, dep”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“County and they are a minority co. Family owned. I'm so impressed by my crew , who went”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Blogs Contact Us Get a Quote ✉️ Get a Free Quote Yak and Yeti Movers - Your Trusted Movi”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…calculated to delivering the reliable, guaranteed service you deserve. Whether you’”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yelp.comreviews