Neostart Moving Services
Moving and storage service in Hayward, California
Google rating
4.9
Ratings counted
65
Are 1 or 2 star
3.1%Around typical
The rating breakdown
2 of the 65 ratings in Google’s published star breakdown for Neostart Moving Services are one or two star.
Against other movers in Hayward
1.1 percentage points lower than the middle of the 10 movers in Hayward we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 63 | 96.9% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.5% | |
| 1 star | 1 | 1.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Neostart Moving Services at 3.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast9 · 60%
- Professional and courteous8 · 53%
- Turned up when they said3 · 20%
- Kept in touch3 · 20%
- Careful with belongings1 · 7%
- Price matched the quote1 · 7%
Counted across the 15 four and five star reviews we have read for Neostart Moving Services. A review can mention more than one thing.
In their own words
Crew arrived on time, friendly staff, communicated with each other well with strategy and execution of plan for moving items efficiently. They were professional and it seemed like time just flew by with the move. I recommend them to anyone needing moving services and would choose them again in the future.
Thanks Daniel - We appreciate your feedback!
I had an excellent experience with this moving company from start to finish. The entire team was professional, efficient, friendly, and incredibly careful with my belongings throughout the entire move. They arrived on time, communicated clearly, and worked extremely hard while still being respectful of both my old and new place. Everything was handled with care, including furniture and fragile items, and they made what is usually a very stressful process feel smooth and organized.
Thank you for your feedback & I hope you enjoy your new place!
Very communicative, frequent text updates from booking to completion. One of the workers called out sick so the owner filled in! Reasonable price!
Thanks Theresa! It was a pleasure doing your San Francisco move
Neostart did a fantastic job with my move yesterday. Showed up early and ready to roll. Israel and Samuel were friendly and professional and kept their good humor through the tedious job of dismantling a storage bed since it wouldn't fit in the elevator. And bonus they put it back together and it works!! Highly recommend. Thanks guys!
Thank you Rhoda! We appreciate your feedback!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling8
- smooth move5
- professional movers3
- office move3
- respect for property2
- early arrival2
- immediate response2
- reliable movers2
- clear communication2
- no damage2
What the company says about itself
Taken from Neostart Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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- Says it is insuredsays on their website
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“…uilding requirements Fully licensed and insured Service coverage from San Jose through”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Walnut Creek Blog About Us FAQ Contact Free Estimate 510-823-0123 Reliable Bay Area Movers f”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- thumbtack.comreviews