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Nirvana Moving LLC

Mover in Peoria, Arizona

Google rating

4.5

Ratings counted

40

Are 1 or 2 star

12.5%Above typical

The rating breakdown

5 of the 40 ratings in Google’s published star breakdown for Nirvana Moving LLC are one or two star.

Worked out from 40 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.

Against other listings in Peoria

This company12.5%
Typical listing in Peoria3.4%

9.1 percentage points higher than the middle of the 7 listings in Peoria we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
3587.5%
4 star
00%
3 star
00%
2 star
00%
1 star
512.5%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Nirvana Moving LLC at 12.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Nirvana Moving LLC, counted by matching the words they used.

  • Damage to belongings2 · 40%
  • Late, delayed or a no-show2 · 40%
  • Stopped responding1 · 20%

Counted across the 5 one and two star reviews we have read for Nirvana Moving LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewNick W.5 years ago
Do not hire these guys. I hired them and they did not show up. I ended up with a 26’ UHaul waiting out front and ended up loading it by myself. They would not answer their phone, voicemail was full and did not respond to my email. Save yourself the hassle and look for someone else.
Reply from the business

I'm sorry this happen to you. If you have a contract from us please post a pic. We can not find anything in our records about your request. I think you may have us confused with a different company you called. Post a pic of our contract to validate your missed appointment. Again we are very sorry.

1-star Google reviewRick M.3 years ago
Super nice guys and nothing was stolen. Other than that unfortunately, I don't have a lot of good to say... tons of pictures were broken boxes were thrown. The quote that I was given for a 4500 square-foot house with only two bedroom sets in it and lots of empty rooms, was $3500 and that the job would be done in one day. It wound up taking them almost 3 days and $6000 cash. and even then the whole house was not completed. Random items were left.
Reply from the business

Sorry for the bad experience Rick McGill. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

1-star Google reviewMark G.4 years ago
Avoid them at all costs. They damaged thousands of dollars of vintage and antique items during a move. Things were carelessly packed (such as books tossed in boxes without even stacking which damaged a lot of them). Other things such as an …
Reply from the business

Sorry for the bad experience Mark Green. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

1-star Google reviewJoon K.5 years ago
Don't waste time dealing with this company. They didn't show up to work. I was left in despair with items I couldn't move alone, until my neighbor came to rescue me. This company cannot be relied on. …
Reply from the business

Joon you were scheduled for Saturday, you called last minute to reschedule for Sunday, the following day. We explained we are already had a full Sunday and would try but it might need to be another day like Monday or Tuesday. That did not work for you.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast8 · 50%
  • Professional and courteous8 · 50%
  • Careful with belongings4 · 25%
  • Turned up when they said3 · 19%
  • Kept in touch2 · 13%

Counted across the 16 four and five star reviews we have read for Nirvana Moving LLC. A review can mention more than one thing.

In their own words

5-star Google reviewMaria A.4 years ago
The team they have is amazing in every way. They were on time , efficient and very friendly. They were very careful with all our possessions ! If you’re looking for a moving company this is the one!
Reply from the business

Thank you very much Maria Aradillas. We sincerely appreciate you taking the time to leave us such a wonderful review filled with kind words. You are always welcomed here, and we wish you all the best.

5-star Google reviewBowman O.5 years ago
Nirvana Moving is a 5 star service. Fantastic communication with Geraldo! I have moved more times than I can count and I have never had such great …
Reply from the business

We sincerely appreciate your awesome feedback Bowman Creek Office . It's because of awesome people like you, we are able to continue doing what we love to do.

5-star Google reviewBri J.3 years ago
Such great service from Nirvana! We moved from a 1 bedroom to a two bedroom (with stairs). Not only did they navigate moving lots of well loved, one of a kind, vintage furniture but they also ensured not to enter the room we had our cats in with great care. We also had a couch delivered from cb2. The cb2 delivery people said it was impossible to get our brand new backordered couch up the stairs. Nirvana made it happen! So grateful for their hard work and experience.
Reply from the business

Because of great people like you Bri Jensen we are able to continue doing what we love. Thank you

5-star Google reviewMario L.4 years ago
The guys that moved my furniture were amazing. They were on time and very reliable. I will definitely use this company again. I recommend anyone that needs furniture moved to use this company.They made sure that my furniture was secure and protected from getting damaged. Very friendly and reasonable. They very much deserve a 5-star review.
Reply from the business

Thank you very much Mario Lopez. We sincerely appreciate you taking the time to leave us such a wonderful review filled with kind words. You are always welcomed here, and we wish you all the best.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • reliability8
  • quick moving4
  • quality work2
  • careful handling2
  • respectful staff2
  • clean guys2
  • safe moving2
  • costs2
  • caring movers2
  • easy moving2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory

Before you hire Nirvana Moving LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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