North Park Transportation Co
Trucking company in Casper, Wyoming
Google rating
3.7
Ratings counted
25
Are 1 or 2 star
28.0%Well above typical
The rating breakdown
7 of the 25 ratings in Google’s published star breakdown for North Park Transportation Co are one or two star.
Worked out from 25 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Casper
24.6 percentage points higher than the middle of the 13 listings in Casper we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 15 | 60.0% | |
| 4 star | 2 | 8.0% | |
| 3 star | 1 | 4.0% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 28.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is North Park Transportation Co at 28.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for North Park Transportation Co, counted by matching the words they used.
- Damage to belongings3 · 43%
- Crew conduct2 · 29%
- Late, delayed or a no-show1 · 14%
Counted across the 7 one and two star reviews we have read for North Park Transportation Co. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We were very upset when we received our package broken and many of the boxes were ripped. We have had Steve delivery to us twice and we have never been so rudely treated. He is rude on the phone and rude in person. I would definitely find …
DO NOT USE THIS TRANSPORTATION COMPANY. They are very rude and do not deliver. Ended up having to go pick up from them because they would not deliver on a package already days late.
Purchased furniture from Hayneedle. North Park is their local delivery service. Tracking online says my item arrived Monday at 11:37am to Casper. Still waiting for someone to call and schedule delivery on Thursday. Tracking app says delivery is scheduled, but I have not been notified of any delivery date or time. Hay needle customer service says NP representative is telling her roads have been closed all week and the item is still in Denver.
Called North Park on Thursday and asked for a quote on furniture. Gave exact dimensions, weight and description and was given a price. Called back after the weekend to schedule a pickup and was told “we don’t ship furniture”. Furthermore, they could find no record of me calling, although I remembered exact prices and have the precise time of the call stored in my phone’s call records. I see they already have many 1-star reviews. I would say these people are shady, I would not work with them again.
Does not take care of freight. Usually comes in damaged. Filed claim on the last damaged shipment months ago. They will not follow up unless I call and press the issue.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 20%
- Worked hard and fast1 · 10%
Counted across the 10 four and five star reviews we have read for North Park Transportation Co. A review can mention more than one thing.
In their own words
I Needed to pick up a shipment before they were going to deliver later in the day. They allowed me to come to their facility and pick it up. They loaded me up and I was on my way in a timely manner.
Jim with NPT was amazing. When I could not open the ramps he came and fixed it. When we were leaving out he helped with all of the preparations. He could not have been nicer!
What the company says about itself
Taken from North Park Transportation Co’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“Portal Best LTL in the business for over 80 years Track Your Shipment Get Rate Estimate S”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“$1,000,000 in their ESOP account. Since 1999 29 of those employees had over $2MM 14”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- merchantcircle.comdirectory
- yellowpages.comdirectory
- chamberofcommerce.comdirectory