Pack N Move - Local & Long Distance Movers Visalia
Mover in Visalia, California
Google rating
4.8
Ratings counted
21
Are 1 or 2 star
4.8%Around typical
The rating breakdown
1 of the 21 ratings in Google’s published star breakdown for Pack N Move - Local & Long Distance Movers Visalia are one or two star.
Worked out from 21 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Visalia
0.9 percentage points higher than the middle of the 15 listings in Visalia we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 20 | 95.2% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 4.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Pack N Move - Local & Long Distance Movers Visalia at 4.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pack N Move - Local & Long Distance Movers Visalia, counted by matching the words they used.
- Damage to belongings1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Pack N Move - Local & Long Distance Movers Visalia. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Worst company ever very unprofessional charged way over more then estimated. The movers broke the plug to my reclining sofas. Would not recommend this company at all. The movers didn’t even have dollys to move boxes which is probably a tactic just to take longer to charge more.
Hi Lupe, We’re truly sorry to hear about your experience and appreciate you sharing your feedback. It’s disappointing to know we didn’t meet your expectations, especially with the issues surrounding the furniture and pricing.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 65%
- Worked hard and fast6 · 35%
- Turned up when they said4 · 24%
- Careful with belongings2 · 12%
- Price matched the quote2 · 12%
- Kept in touch1 · 6%
Counted across the 17 four and five star reviews we have read for Pack N Move - Local & Long Distance Movers Visalia. A review can mention more than one thing.
In their own words
The pack n move team was great to work with. They showed up on time, they were efficient, polite, and very careful with our belongings. If anyone was to move, I’d recommend Pack n move.
Thank you so much for the wonderful review! We’re thrilled to hear that you had a positive experience with our team. We always aim to be efficient, polite, and careful with our customers' belongings, and it's great to know we met your expectations.
Pack N Move was fantastic. They communicated throughout the process, were on-time, professional, and took great care of all of our things during the move. And all at a great price. Would highly recommend them to anyone moving locally or long-distance!
Thank you for your wonderful review! We're so glad to hear that Pack N Move was able to provide you with great service from start to finish. Communication, professionalism, and care for your belongings are top priorities for us, and we're thrilled we met your expectations.
Great working with Jake and his team. They made moving easy. They showed up at our house, packed everything, and delivered it to our new house in a timely fashion. They made moving easy for us and reassembled all our furniture in our new house the same day. Would recommend 10/10
Thank you so much for the fantastic feedback! We’re so glad to hear that Jake and the team made your move easy and efficient. It’s always our goal to provide a seamless experience, from packing to reassembling your furniture. We truly … More
I’ve used Pack N Move multiple times for both personal and business moves, and they’ve consistently delivered excellent service. The team is professional, efficient, and easy to work with. Highly recommend to anyone looking for a reliable moving company.
Thank you so much for your kind words, Scott! We truly appreciate your continued trust in Pack N Move for both your personal and business moves. It’s great to know our team has consistently met your expectations with professionalism, … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling of belongings7
- efficiency4
- professional team3
- moving process2
- customer satisfaction2
- communication2
- reliability2
- easy to work with2
- punctual team2
- reliable moving experience2