Pack N Move
Mover in Visalia, California
Google rating
3.7
Ratings counted
14
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 14 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 4 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 9 | 64.3% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 7.1% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 28.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pack N Move, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Pack N Move. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
BEWARE when having them move expensive items!! I scheduled them on my escrow closing day for the hourly price at $170 an hour through text message with NO MENTION OF A CONTRACT. No way was I able to read it all or not sign it simply because I needed to be out that day. To make a long story short they damaged my refrigerator and only paid me $.60 a pound for it. A total of $180. Dealing with them was the MOST STRESSFUL part of moving.
over the course of several months i have discovered that these movers failed to pick up and deliver so many of my belongings that i estimate they have cost me several hundred dollars in replacement costs. they argued that the 'truck was emptied'...i'm sure it was but the items not delivered were items not put in the truck.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 80%
- Careful with belongings3 · 60%
- Worked hard and fast2 · 40%
Counted across the 5 four and five star reviews we have read for Pack N Move. A review can mention more than one thing.
In their own words
This company is great. They are extremely fast and do an excellent job. They were very careful not to hit any walls or do any damage to our furniture. They are also very respectful. I would definitely recommend them to friends and family.
I was moving my office Lux Dermatology and needed movers as soon as possible. I called and was able to book a consult. When I booked the consult the gentleman came and gave me an estimate that I couldn't pass up. The day of the move, the movers made the night go smoothly. They were all so respectful and actually were funny. They were very careful and mindful of what they were packing. I will be using the same movers to move another office that we will be moving.
Reliable, affordable, careful and respectful! Great team to work with! They did a great job and were organized efficient and fast!
Made moving painless. Entire process from start to finish was great. Would highly recommend if you are looking for a mover!
Josh, we're overjoyed to hear that your moving process with Pack N Move was smooth and painless! We sincerely appreciate your high recommendation and hope to assist you with any future home needs.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- job4
- respectful3
- walls2
- furniture2
- truck2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- facebook.comsocial
- yelp.comreviews