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Pick Up N Go Movers

Mover in Palm Coast, Florida

Google rating

4.7

Ratings counted

61

Are 1 or 2 star

8.2%Above typical

The rating breakdown

5 of the 61 ratings in Google’s published star breakdown for Pick Up N Go Movers are one or two star.

Against other listings in Palm Coast

This company8.2%
Typical listing in Palm Coast3.5%

4.7 percentage points higher than the middle of the 11 listings in Palm Coast we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
5488.5%
4 star
11.6%
3 star
11.6%
2 star
23.3%
1 star
34.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Pick Up N Go Movers at 8.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pick Up N Go Movers, counted by matching the words they used.

  • Late, delayed or a no-show2 · 40%
  • Stopped responding2 · 40%
  • Damage to belongings1 · 20%
  • Crew conduct1 · 20%

Counted across the 5 one and two star reviews we have read for Pick Up N Go Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewRobert M.Edited 3 years ago
Scheduled a move 2 weeks in advance. Was told by Mike they would be here a 9 00am the day of the scheduled move. NO SHOW. Called twice and left message with NO CALL BACK. Totally unprofessional and …
Reply from the business

Hello Robert, there should have been an automated message sent out to all customers that we would be rescheduling due to the hurricane. I apologize if you did not receive this message and we sincerely hope you and your family weathered the storm all right.

1-star Google reviewThomas S.2 years ago
PLEASE READ BEFORE HIRING THIS COMPANY I have used this company three times in the past. I used their services again in April of this year. After the move was complete, I turned on my flat-screen TV only to find a huge scratch on the screen. I called the owner, and he stated that he would make a claim through his insurance, and I should hear from them within a couple of days.
2-star Google reviewAshleya year ago
I called to schedule and appointment to have a couch moved from Daytona to Palm coast, they gave me a quote, price was fair. Was scheduled for a 4pm pick up. At 3pm I contacted them to let them know that I would meet them there, considering it was a gated community we were going to. They told me then, that the mover had a family emergency. He said his other crews were on other jobs, he offered a discounted rate, to have it don't on another day.
1-star Google reviewJake K.5 years ago
This company was scheduled to move furniture from one residence to another within 8 miles of each other..... scheduled on Friday for 3 but didn’t show finally called and informed us he had an issue with a truck.... stated that he would be here the following day at same time to perform the move.... by 6 pm he hadn’t called.... after several calls and texts there was no answer..... 3 days later still no call.... sadly it caused us a deposit and disruption to two families without explanation or communication
Reply from the business

We spoke with your wife and explained to her that it wasn’t a “truck issue” but that we were in an accident and totaled the truck and would not be able to make. I never spoke directly with you (I’m assuming husband?) so I apologize if information was lost in translation when you received it.

2-star Google reviewJim M.4 years ago
Called Mike and set up a move of certain pieces and we agreed on a date, time and price. The day comes and they're a no show

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous6 · 30%
  • Worked hard and fast5 · 25%
  • Turned up when they said3 · 15%
  • Careful with belongings3 · 15%
  • Price matched the quote2 · 10%

Counted across the 20 four and five star reviews we have read for Pick Up N Go Movers. A review can mention more than one thing.

In their own words

5-star Google reviewJohn C.2 years ago
Used them to move a couch, otter and reclining chair across Palm Coast. They were on time, polite and it was done at a good price. I definitely recommend them for large or small jobs.
5-star Google reviewKeith B.a year ago
The movers were careful with all my items and worked efficiently. They made the whole process a lot easier than I anticipated.
4-star Google reviewHouston M.3 years ago
I am very skeptical of moving companies in general because I know a lot of them are scam artists/shady salesmen that will upcharge the day of the load/unload. My out-of-state moving experience with Pick up N Go Movers had good and bad aspects. The best thing that I can say is that they were true to their price and they didn't have any hidden fees. I paid more than what a broker would ask for but their price was set and they did not try to get more money from me throughout the move.
5-star Google reviewRosa2 years ago
Wow these guys were absolutely amazing. We did an out of state move but used u pack it we move it. I asked on Facebook if there were any movers who could help with just loading. Michael responded and was so great. He and the other guy (sorry forgot the name!) were crazy fast. We have a pitbull and she was so sad to see them go. She stayed sad for a couple hours and we think it’s because they didn’t say goodbye to her😂. Definitely hire these guy!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • scheduling4
  • easy move3
  • polite movers3
  • swift job3
  • efficient team3
  • easy process3
  • secure packing3
  • reasonable rates2
  • efficient moving2
  • patient mover2

What the company says about itself

Taken from Pick Up N Go Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “(386) 225-0052 Text Us Email Us Get a Free Quote Home About Services Contact (386) 225-0”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial
  • chamberofcommerce.comdirectory
  • angi.comreviews
  • yelp.comreviews

Before you hire Pick Up N Go Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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