Premier Relocations
Its address is in Grand Rapids, Michigan. It appears here because Google returns it for Kentwood.
Google rating
4.5
Ratings counted
29
Are 1 or 2 star
6.9%Above typical
The rating breakdown
2 of the 29 ratings in Google’s published star breakdown for Premier Relocations are one or two star.
Worked out from 29 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Kentwood
About the same as the middle of the 3 listings in Kentwood we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 22 | 75.9% | |
| 4 star | 3 | 10.3% | |
| 3 star | 2 | 6.9% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 6.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Premier Relocations at 6.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Premier Relocations, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Premier Relocations. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Be warned. If you are planning on storage and subsequent moving out of state you might look elsewhere. We had items damaged at the warehouse, informed about them before the delivery only to discover that they are not going to be responsible for the damages. The second trucking company that picked our items up felt it necessary to "repack the load" because they were not packed properly at the warehouse. We spent close to $10,000 dollars with this company only to be faced with this disappointment.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 25%
- Turned up when they said1 · 13%
- Worked hard and fast1 · 13%
Counted across the 8 four and five star reviews we have read for Premier Relocations. A review can mention more than one thing.
In their own words
Thank you! We recently moved from Michigan to Kansas and this Team was excellent. Everything from the initial walk through to packing to unloading was very professional. The truck driver, Mark, was highly professional with a great sense for attention to detail. The packers were very careful with our household items & the movers were precise with every piece of our items when placed into our new home. They even protected our homes with extra care.
Jeremy, thank you for giving our team a shout-out! We are glad you found our crew to be careful and helpful throughout the process. We very much believe that every move should be treated like it is our own.
Van was right on time 11/26/18 to load despite overnight 11” of snow and day of delivery 12/1/18 it was pouring rain in the morning and despite the rain all was unloaded and with the floor coverings they used you would never guessed we had a rainy! From day of estimate to delivery we were very happy...definitely recommend
Graham, we're glad to hear everything went well despite the snow and rain. We know that moving can be stressful, especially when their is impending weather and we’re glad our team could put you at ease. Thanks for the great review. Hope you have settle well in your home.
Very professional and courteous service. Shopped three other movers and they were hands down the best! Best price, best service and best expertise! I have moved 10 times in my life and corrigan made this my best move of all!
I moved from VA to MI. The process was very smooth and effortless. They helped through every step of the way. Great overall service.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- driver3
- estimate3
What the company says about itself
Taken from Premier Relocations’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…origin and destination locations, guaranteed load dates and delivery spreads, full o”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…you find the right service or request a free estimate. Start a call or type a message Connect”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
Show the text this came from
“…holds an A-plus rating with the Better Business Bureau, and is ProMover certified through the”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“Experience Premier is licensed and insured, holds an A-plus rating with the Better”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“Moving Industry Experience Premier is licensed and insured, holds an A-plus rating wit”Raw text captured from the page, including any surrounding navigation.