Prestige Movers CA
Mover in San Marcos, California
Google rating
4.6
Ratings counted
75
Are 1 or 2 star
9.3%Above typical
The rating breakdown
7 of the 75 ratings in Google’s published star breakdown for Prestige Movers CA are one or two star.
Against other listings in San Marcos
About the same as the middle of the 3 listings in San Marcos we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 66 | 88.0% | |
| 4 star | 2 | 2.7% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.3% | |
| 1 star | 6 | 8.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Prestige Movers CA at 9.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Prestige Movers CA, counted by matching the words they used.
- Damage to belongings2 · 29%
- Items missing or never delivered2 · 29%
- Late, delayed or a no-show1 · 14%
Counted across the 7 one and two star reviews we have read for Prestige Movers CA. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The worst move I have ever had. Only 1 professional mover, the rest were minimum wage workers. When I opened boxes items were just thrown in some upside down and leaking. Baking soda was wrapped like gold and a piece of Waterford crystal was just sitting on top of the box without any paper or plastic.Two pieces of my office furniture are. Broken and I am not sure they can be repaired. DON'T USE THEM
Thanks for your review
We moved from Oceanside, CA to Wilton, CA and this moving company was the worst possible moving company imaginable! We are missing an antique end table over 100 years old! They packed the lamp that was sitting on the table but no word on …
Thanks for your review we did our best make things right
They scammed me for $1000! They said to venmo them to pay for moving my stuff and I did. They never showed up, won't respond to my emails and successfully scammed me! I can't believe this happened, so angry
Hey Collin I'm sorry someone scammed you for $1000 how ever it wasn't us. We don't take deposits through Venmo and our email ends with @prestigemoversca.com. There's no record of you ever emailing us at all.
We contracted Prestige Movers to pack up the house and then load our Pods. The packing was inconsistent…some boxes were done well, others looked like a 4 year old packed it. We had three packers, obviously one was either new or not trained. …
Thanks for your review
"Roger does not operate truthfully. He damaged thousands of dollars of our property and refuses to file an insurance claim. We are forced to take legal action due to his lack of action. Hopefully this review will persuade others to pay a …
Josephine, We are sorry this happened to your family member and we are working to fix the issue. Our insurance company has offered Julia and Cameron a settlement. We hope this will be a remedy to your concerns.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 56%
- Worked hard and fast8 · 44%
- Careful with belongings6 · 33%
- Turned up when they said5 · 28%
- Kept in touch4 · 22%
- Price matched the quote1 · 6%
Counted across the 18 four and five star reviews we have read for Prestige Movers CA. A review can mention more than one thing.
In their own words
Wow. All I can say is that I was totally impressed with the responsive client service plus and immediate and budget firendly solution to my moving needs. Better yet, when Kai and Anthony arrived (on time!) for the job, they were consumately professional, courteous, careful, and efficient. This is a family business the I will unreservedly recommend.
Thank you, Darrell! We're delighted Kai and Anthony impressed you. Your recommendation means the world to us. - Prestige Movers CA
Highly recommend, arrived early and ready to go, very professional. Everyone else had crazy pricing structures. He gave me a great price right up front. Will use again.
John thx for the opportunity to serve you and getting your items to storage. It was a pleasure to help you out and make you a happy customer.
I am just so overwhelmed with gratitude, and so impressed with the quickness and efficiency of the team at Prestige Movers. I called Roger the day before a job, and he was able to accommodate, which was incredible to begin with. His crew arrived on time with great attitudes, and started working right away. They fit everything inside the truck and managed the packing so well. I fully trusted them with all of my things and watched them take care of everything they packed up.
Angeline thanks for the opportunity to help you out in your time of need. We enjoyed working with you.
They just left my apartment and I immediately needed to jump on here and leave a review. These guys are phenomenal! Very respectful, very professional, and very efficient! I only needed a few items moved and they were constantly offering to take more for me in order to make my move as easy as possible. All 3 gentlemen handled all my items with respect and treated everything as if it was their own. I could not be happier with my experience. These guys were life (and back) savers!
Thanks Kory for your review my team and I really appreciate it
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing13
- careful handling7
- courteous staff6
- quick moving2
- cautious crew2
- no damage2
- timely crew2
- efficient team2
- long distance moves2
- responsive2
What the company says about itself
Taken from Prestige Movers CA’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“Movers CA offers transparent pricing, licensed and insured services, and local experti”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…transparent pricing, licensed and insured services, and local expertise to handle”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…decluttering, our units are monitored 24/7 to ensure the safety and preservation o”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- yelp.careviews