Prestige Movers
Google rating
4.8
Ratings counted
109
Are 1 or 2 star
4.6%Around typical
The rating breakdown
5 of the 109 ratings in Google’s published star breakdown for Prestige Movers are one or two star.
Against other movers in Hoover
1.7 percentage points lower than the middle of the 4 movers in Hoover we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 104 | 95.4% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.9% | |
| 1 star | 4 | 3.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Prestige Movers at 4.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Prestige Movers, counted by matching the words they used.
- Damage to belongings2 · 40%
Counted across the 5 one and two star reviews we have read for Prestige Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I hired Prestige Movers through Hire a Helper and Blake and his team were prompt and quick to move my stuff into my POD. Unfortunately, the packing they did for my POD was not up to par and much of my furniture broke due to poor packing. I have over $1000 in damages. I provided furniture blankets and other blankets that they simply laid on the ground of the POD instead of wrapping my furniture for protection.
I hired Prestige Movers to unload my belongings from a PODS container into my new home. The booking process was smooth, the price was reasonable, and the movers arrived on time. The crew was friendly and worked efficiently, completing the job quickly. I gave a positive response initially when asked if everything looked good. However, after they left, I discovered that my queen bed frame was broken. I was disappointed and surprised.
One week and 1 day before my move, I received a text on a Sunday 8am,stating that they are unable to complete the move. Very shocking because it's a 2 truck move and we've been in communication for weeks. They could have had the decency to …
They broke 4000 dollars worth the stuff while moving. Then said the could move my fish tank and that they knew about a month before the actual move and I already had my fish out of the tank and water out, yet when they got there they said …
Mr. Walden, I am sorry you were so unhappy with our services, however, your comments are not fully representative of what actually happened. When the movers arrived, you stated that it had actually taken 5 men to move the large tank into the apartment, yet did not notify us of this important…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous15 · 79%
- Worked hard and fast7 · 37%
- Kept in touch7 · 37%
- Turned up when they said5 · 26%
- Careful with belongings2 · 11%
- Price matched the quote2 · 11%
Counted across the 19 four and five star reviews we have read for Prestige Movers. A review can mention more than one thing.
In their own words
This is my second time using Prestige Movers services and I have been completely happy with their service and professionalism each time! They are efficient and will move your things quickly and carefully! I will definitely use them again for any future services that I may need!
Blake and his crew did an awesome job helping me with a fairly large move. Showed up on time with a smile and friendly staff, ready to help! I will 1000% be using them again in the future! Very fair price for very professional moving.
Blake and his team were amazing to work with. They were very communicative, polite, and efficient, and took great care of everything throughout the move. If you need movers, I highly recommend Prestige!
Olivia, so glad we could help. Please call Prestige in the future for all of your moving needs. We appreciate your business!
I cannot rave on Blake enough! My client had another company scheduled who didn’t show so at 7pm Blake made arrangements to be at my clients at 7.30am the next morning. So professional and friendly. His helper Chris was also wonderful. They stored it while she closed on both houses and delivered and unloaded that evening. They went far above and beyond. Price was great. Highly recommend! ⭐️
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff23
- friendly movers8
- professional crew8
- responsiveness5
- fast movers4
- furniture moving3
- no hidden costs2
- carefulness2
- timely crew2
- consistent work2
What the company says about itself
Taken from Prestige Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Services Reviews About Us Contact Us Free quote Elevate your move with Prestige Movers”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…with your move. We are licensed and insured! We offer you peace of mind knowing you”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…the best move at the best price – Guaranteed! We will show up on time and work until”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…satisfied with your move. We are licensed and insured! We offer you peace of mind”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bizapedia.comdirectory
- yelp.comreviews
- bbb.orgreviews