All My Sons Moving & Storage
Moving and storage service in Bessemer, Alabama
Its address is in Hoover, Alabama. It appears here because Google returns it for Bessemer.
Google rating
4.6
Ratings counted
2,508
Are 1 or 2 star
9.7%Above typical
The rating breakdown
243 of the 2,508 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 2,200 | 87.7% | |
| 4 star | 45 | 1.8% | |
| 3 star | 20 | 0.8% | |
| 2 star | 22 | 0.9% | |
| 1 star | 221 | 8.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is All My Sons Moving & Storage at 9.7%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.
- Damage to belongings5 · 45%
- Late, delayed or a no-show2 · 18%
- Items missing or never delivered1 · 9%
- Crew conduct1 · 9%
Counted across the 11 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This has been one of the worst experiences I’ve ever had. Originally were supposed to have 4 guys but got sent 3 and it was “their top crew” they let me know when they were finished loading the truck and they couldn’t get 2 items. After the move I went back to get the 2 items. There was a whole bunch of items left behind including missing parts to the baby crib. When they were unloading the truck they destroyed multiple trim pieces and drywall and our couch and our washer.
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Dustin, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. … More
Unprofessional and incompetent. Showed up extremely late and initially went to a house when I spoke with the company and movers beforehand about it being an apartment complex. Came without any tools when I spoke previously about whether …
We are sorry Luis. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve.
I wasn’t going to leave anything, but decided to incase it helps others decide. DO NOT use the Birmingham location to pack a PODS or such storage. I had 2 separate groups come 2 separate days. First group was in such a hurry to leave, the truck was started and they were ready to have me sign. I was completely lost and confused. I asked to have my garage packed up. They did not even touch it. My fault, I should have said something to them. But they were already loaded and ready to go.
These guys tried to scam us and called the police on us as well. We were scheduled to move on Sunday 4/13 and they assured us the whole day that they were coming until it got dark and admitted that they won't make it until the next day. They finally showed up at around 5 and got to the new place around 8. When they showed the bill, it magically changed to pay per hour vs pay per pound. According to Alabama regulations, moves over 30 miles has to be per pound instead of an hourly rate.
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to … More
Shawn, Trey & Trent were prompt, professional and timely. Great job and affordable price compared to other moving companies. Update: August 10, 2024. Used the same company for another move today and it was the worst. My review has gotten over 100 views and I am sorry to have to update with photos of my most recent experience. Broken furniture/glass, damaged walls and this crew leaves with furniture in the lawn. Paid upfront for what was estimated to be about a 5 hour job.
Thank you for taking the time to share your experience! Moving can be stressful even at the best of times. It is wonderful to know that our dedication to secure and timely moving services made a positive impact on your move. Thank you!
The worst moving experience of my life. They took forever, movers on the phone constantly. Stopped for McDonald's during the move and charged me for their time. They didn't put heavy items where I told them and literally dumped my belongings in my new house without setting them up. Buyer Beware. They used three movers and it took eight hours for a smaller house move. Two and a half men moved me into the old house with same furniture and belongings in four hours at a cheaper rate.
Steven, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service.
Do not use! Broke numerous items including a 12k bed. Reached out to my contact and have yet to hear back. Was supposed to have 7 guys ended up with 5. Took over 12 hours to move furniture. Scratched walls, floors, in brand new home! Scratched beds. Put nothing down on floors to protect or in door way, hall ways. Just stay away from this company if you have nice things to move. Also broke a 75 inch Samsung tv new in box.
Jason, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage … More
Worst moving experience ever. You pay by the hour for guys to sit on their phone and goof around while moving your furniture. Before your furniture is delivered they make you pay a full amount with an estimated finish time. (+2 hours) @ $149/hr. Absolutely insane. Oh and if you are lucky they won’t dent/scratch/or break your furniture! Stay away from this moving company. They will turn a $300 Job into a $900 job very quickly.
We are sorry Philip. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. Thank you Again for the opportunity to better … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast11 · 55%
- Professional and courteous9 · 45%
- Careful with belongings6 · 30%
- Turned up when they said1 · 5%
- Kept in touch1 · 5%
Counted across the 20 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.
In their own words
Let me start by saying, I usually don’t leave reviews BUT this crew: Mike, Jordan, Tony and Xavier was the best!!! These gentlemen were just that! They were respectful of me as well as my things and were respectful of each other. They wrapped, secured and moved my entire home (2- 26ft trucks) into 4 storage units in under 7 hours. They listened to the overall need/goal at the beginning of the day and worked tirelessly to make it happen.
Hi, Lucy. Thanks for taking the time to share your feedback! Delivering exceptional moving services is always a top priority. This means being safe, timely, and going the extra mile every time. We truly appreciate you!
Moving is always a hassle, and after moving three times in just four years, I thought I'd never find a smooth process. However, All My Sons made everything so much easier! From the moment I reached out to them online, they were incredibly responsive and helpful in getting all the information lined up. Tristan Broadrick and his team arrived earlier than expected, which was a pleasant surprise—so refreshing in a world where lateness is the norm!
Hi, Adri. thank you for the 5-star review! If its local or long distance, home or apartment, rain or shine, it does not matter - we are always hear to provide the best move experience period. Your feedback is greatly appreciated. Thanks again for choosing All My Sons Moving and Storage.
Great experience with Jordan Cummings and Ethan from All my sons, did an amazing job and were so sweet and careful with every piece of furniture I had. They were hardworking and on time. And were extremely supportive and helpful, I would highly recommend them!
Hi, Brooke. Thank you so much for leaving us a 5-star review! Your satisfaction means the world to us, and your kind words motivate us to to keep delivering excellent service every time. We really appreciate you choosing our moving company.
I recently used All My Sons Moving Company to help with unloading my POD from California, and I couldn’t be happier with their service! Michael and Matthew were incredibly efficient, professional, and friendly. They not only moved everything quickly but also took the time to help me organize some of my items around the apartment, making unpacking so much easier. They even offered me a discounted rate since it was just for labor. I highly recommend their services to anyone in need of a reliable moving company!
Hi, Jeremiah. Thanks for taking the time to share your feedback! Delivering exceptional moving services is always a top priority. This means being safe, timely, and going the extra mile every time. We truly appreciate you!
What the company says about itself
Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…from a top-notch moving company. Our licensed and insured moving teams work with prop”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…businesses and families in Alabama for more than 30 years, and we understand what our clients exp”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“-notch moving company. Our licensed and insured moving teams work with property owners,”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews