MoveDaddy
Mover at 3114 Bellwood Dr in Birmingham, Alabama
Google rating
4.9
Ratings counted
2,022
Are 1 or 2 star
1.7%Unusually few
Google carries another listing under this name in Birmingham. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
34 of the 2,022 ratings in Google’s published star breakdown for MoveDaddy are one or two star.
Against other listings in Birmingham
About the same as the middle of the 19 listings in Birmingham we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,981 | 98.0% | |
| 4 star | 4 | 0.2% | |
| 3 star | 3 | 0.1% | |
| 2 star | 2 | <0.1% | |
| 1 star | 32 | 1.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is MoveDaddy at 1.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for MoveDaddy, counted by matching the words they used.
- Crew conduct9 · 41%
- Damage to belongings7 · 32%
- Items missing or never delivered3 · 14%
- Price rose after the quote1 · 5%
- Late, delayed or a no-show1 · 5%
- Claim or refund went nowhere1 · 5%
Counted across the 22 one and two star reviews we have read for MoveDaddy. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not use this company! Joel the Supervisor and his crew STOLE our mattresses after we had already paid our bill. After sending out two new,not very experienced movers our move took 8 hrs and all of our things could not fit on the truck.. so we had to stuff our cars. When the move is done Joel aggressively confronts me asking for $118 for “overtime” which had nothing to do with the move but my garage door they had broken as they had opened it “manually” because they couldn’t find the button literally right next…
Quite an imaginative mischaracterization. As you know, your property is currently being held for non- payment. We’re sorry that you were unable to pay your bill, but your property will be released from the possessory lien when payment is received in full.
"I am extremely disappointed with the service provided by this company. If zero stars were an option, that would be my rating. The movers damaged my daughter and her boyfriend's belongings during their move, and the subsequent handling of the damage claim was incredibly unprofessional. Despite their policy stating that damages could be reported, the company representatives became defensive upon inspecting the damage, particularly to a TV.
Mr. Davis, it is understandable that you may be inclined to support your daughter in what has been described to you as a righteous endeavor, however, had you been present and had you any clue about which you speak of, you would likely be embarrassed to take the position you have, and to have done…
Disappointing Service and Immature Response We recently used Move Daddy. The movers showed up late, having taken three hours to move already packed boxes and other items into their truck. Upon arriving, one of the movers was hardly working, and we had to move a lot of the items ourselves in order to beat nightfall as it would have been a lot more dangerous to move these items up our steps. The move itself took a lot longer than expected and that's with our help.
The customer whose move you are referring to attempted to defraud this organization by blatantly lying about the service she received. There certainly are commonalities between yours and other one-star reviews, they were left by one-star people.
##REPORTED to NEWS and BBB for FRAUDULENT BUSINESS PRACTICES! Channel 6 receives more complaints about this company than any other. Good reviews are done by employees and family members. RESOLUTION has NOT been reached with this company! FRAUDULENT business practices! It does NOT take 14 HOURS ($1600) to move someone from a 2 bdrm apt 12 miles away. No packing involved! 1. A refund is DEFINITELY JUSTIFIED! It is the ONLY resolution to the primary complaint; I was OVERCHARGED!
Claims of racial discrimination made to us by Countess Fleming are not true. Claims of poor service are not true. Zach is a 5 star performer. Read our other google reviews that mention Zach by name. Countess Fleming wants a 100% refund so she can have a free move. No refund is due.
**Avoid This Moving Company – Unprofessional and Unreliable** I strongly advise against hiring this company for your moving needs. I hired them to assist with my move, and during the process, my television—valued at over \$2,000—was damaged. When I reported the incident, I was asked to provide a receipt and a photo of the damage, which I did promptly. Unfortunately, I was told that the photo I submitted was "not good enough" and that my claim did not align with what the movers had reported.
Nothing notable took place during your move. The television was moved as prescribed and properly padded and secured on the truck. Your partner watched as the TV was loaded and unloaded. Nothing happened. In fact, your partner continuously praised the performance of your crew.
Unfortunately, we did not have a good experience with this company. We did not get all our items moved, after the movers reassured us they could and would. It was a long two day process and no where during that time were we told that our items would exceed the weight limit & some would be left behind. Had we not asked them repeatedly on moving day, and been assured multiple times it would all fit, this would not be as big of a deal.
Melissa, our customers know that we honor our commitments, and that we don’t use “fine print”. You are in fact not a customer of ours and clearly have no accurate understanding of the customers’ move to which you are referring to.
Update***** dude who commented below is absolutely insane and racist* I never called and why would I decline them going back lol that never happened. And you have my number and information so if I did call you can prove that! But you can't. I'll be avoiding this company and they will be hearing from the BBB. Being a weirdo in Google review comments and a liar is totally unnecessary. ***** Overall the move was good. Warren and Jwan were nice. Pros: fast, respectful and friendly.
Instead of allowing the movers to conduct a final walk through, you closed your apartment and told the movers that everything was good to go. The men offered to go back and get them, and you declined. Had you been absent from your own move, it would have gone perfectly.
On Saturday, July 29, the movers Zach and Ausitn may have been off of their game. I drove four hours from Memphis to assist my friend Countess with her move. Although Zach was a very nice young man with the best of intentions, he fell short of the 5 star rating that the owner suggest that he is. Poor service on this date was evident. The movers took almost thirteen hours to move a two bedroom apt. into a house. I witnessed the slow pace myself.
Claims of racial discrimination made to us by Countess Fleming are not true. Claims of poor service are not true. Zach is a 5 star performer. Read our other google reviews that mention Zach by name. Countess Fleming wants a 100% refund so she can have a free move. No refund is due.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast217 · 48%
- Professional and courteous194 · 43%
- Careful with belongings64 · 14%
- Turned up when they said55 · 12%
- Kept in touch23 · 5%
- Price matched the quote8 · 2%
Counted across the 450 four and five star reviews we have read for MoveDaddy. A review can mention more than one thing.
In their own words
I had an awesome experience with Move Daddy. From start to finish, everything was smooth, professional, and stress-free. Nick and Dom were the guys who helped me, and they absolutely crushed it. They showed up on time, handled everything with care, and worked fast without cutting corners. Not a single thing was damaged, and they treated my home and furniture like it was their own. On top of that, they were respectful, easy to talk to, and made the whole move way less stressful than I expected.
I was very skeptical about which moving company to choose. I spoke to several and chose to go with this one solely based on their great price. Our team was fast and professional! They did a great job with the move itself and had great communication with me. Thank you Bird, Axl, Mike, Elzey, Martin and Tannor!!!! You guys did a fantastic job and will recommend to anyone I know!
I recently had the pleasure of using Move Daddy for my recent move, and I couldn't be more impressed with the exceptional service they provided. From start to finish, they exceeded my expectations in every aspect. First and foremost, punctuality is key when it comes to moving, and Move Daddy delivered on time without a hitch. Their team, led by the incredibly professional Big Nick and Juan, arrived promptly and ready to tackle the job at hand.
We used Move Daddy to move us from Hoover to Liberty Park. We have not moved in the past 20 years so I asked for recommendations and Move Daddy was recommended by multiple people. Also the Birmingham subreddit seemed to love them so we booked the move. Keenan and Cory showed up on time, did a walk through for items we were having them move and they were away. Every single trip they were running back to the truck to save time.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff244
- careful handling225
- professional movers81
- quick move49
- efficient movers49
- careful movers44
- smooth move37
- furniture moving36
- local move21
- piano moving8
What the company says about itself
Taken from MoveDaddy’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…over the kitchen island! Justin has over 4 years of experience with MoveDaddy and he mad”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- chamberofcommerce.comdirectory