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Prosperity Movers

Moving and storage service in Victoria, Texas

Google rating

4.3

Ratings counted

62

Are 1 or 2 star

17.7%Well above typical

The rating breakdown

11 of the 62 ratings in Google’s published star breakdown for Prosperity Movers are one or two star.

Against other listings in Victoria

This company17.7%
Typical listing in Victoria4.1%

13.7 percentage points higher than the middle of the 15 listings in Victoria we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
5080.6%
4 star
11.6%
3 star
00%
2 star
11.6%
1 star
1016.1%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Prosperity Movers at 17.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Prosperity Movers, counted by matching the words they used.

  • Crew conduct2 · 25%
  • Damage to belongings1 · 13%
  • Late, delayed or a no-show1 · 13%
  • Booked by one company, moved by another1 · 13%
  • Stopped responding1 · 13%

Counted across the 8 one and two star reviews we have read for Prosperity Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewLinda R.3 months ago
We had a very disappointing experience with this moving company. First, the “Prosperity movers” arrived over two hours late, and instead of communicating professionally, my daughter constantly had to reach out herself for updates. When he finally arrived, he already seemed irritated despite offering a brief apology for being late. The biggest issue was that this was supposed to be a professional two-man moving crew, not a man bringing his under aged son to help.
1-star Google reviewjean M.5 years ago
They were nice & quick but didn't remove everything, damaged furniture and broke a ceiling fan and tried to hide it without notifying us, costing us our deposit and still haven't responded to 2 calls asking for an explanation.it could also be my fault for not being more involved since I was dealing with 2 broken down vehicles on the day of the move. Just extremely frustrating on top of everything that went wrong.
1-star Google reviewLyndee W.4 years ago
DO NOT USE!!!!! This company was contracted by a broker company my inlaws used to coordinate their move from CA to OK. On the day of the move they upped the contracted price after almost all belongings were loaded on the truck. They are …
Reply from the business

THIS IS NOT OUR COMPANY!!! WE DID NOT DO THIS MOVE!!! We are out of Victoria, TX. The company that moved you is Prosperity MovING out of Elk Grove, CA We are Prosperity MovERS in south TX. Again, we did not do this move!

1-star Google reviewJessica B.4 years ago
On move out day of my step moms house, they were moving her couch into the vehicle and left a black mark on her white couch. She's been calling non stop with no response back from the …
1-star Google reviewLinda U.4 years ago
Mover for 33 yrs and NO ONE ESPECIALLY DRIVER can change amounts on contracts, sales.make up.contracts. NO ONE allowed to threaten or badger customers. NO DRIVER allowed to hold, refuse belongings to.anyone. If a contract set as COD, a cashiers check provided for amt needed, not cash ever. A inventory of HHGs should be go ne o er with the shippers and understand what has been done.
Reply from the business

THIS IS NOT OUR COMPANY!!! WE DID NOT DO THIS MOVE!!! … More

1-star Google reviewShiraz A.7 years ago
Really BAD service. Would not recommend to anyone. I have been dealing with movers since long but these people were reluctant in many things. “We are not allowed to bubble wrap”. “ we don't load stuff in car”. If you guys are charging per …
1-star Google reviewMartha M.a year ago
I used this moving company and was explained the pricing until the end. 😡 I didn’t even use them for an hour and a half and I believe they just robbed me. So sad. I hope I never have to move again but if I do this company is OUT!!!!!! …
1-star Google reviewAndy C.5 years ago
Prosperity movers was horrible ended up moving all my property myself after receiving a call stating they would be an hour and a half after the scheduled appointment time.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast7 · 47%
  • Professional and courteous6 · 40%
  • Turned up when they said3 · 20%
  • Price matched the quote1 · 7%
  • Kept in touch1 · 7%

Counted across the 15 four and five star reviews we have read for Prosperity Movers. A review can mention more than one thing.

In their own words

5-star Google reviewLarry F.2 years ago
Wonderful guys! On time, friendly and took care of business at a great rate! Could not recommend them more.
5-star Google reviewVicky C.10 months ago
The service we received was incredible. I cannot recommend them enough. Our move was crazy smooth (and fast). They took amazing care of everything - set anything up that they could, and truly did a fantastic job. They were fast and reliable. I can’t imagine anyone doing a better job. We have had so many moves- this was the smoothest and best that I can describe. Thank you Aaron and crew for taking such great care of us and our things- you are truly a blessing!
5-star Google reviewTaylor S.2 months ago
Melvin was amazing! Moved a hospital bed for us to a house and got it through the backyard exactly where it goes! Can't thank this guy enough! Great communication and super friendly! Would 100% recommend this company!
5-star Google reviewJohn C.a year ago
We used Prosperity recently to clean out two large storage buildings in Houston and drop them off at two different stops in the Victoria/Goliad area. They were able to do the move with less than 48 hours notice. Not sure about some of the …

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly staff11
  • punctuality6
  • efficiency5
  • respectful4
  • polite staff4
  • accommodating3
  • reliable2
  • speed2
  • safety2
  • fast move2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yelp.comreviews
  • bbb.orgreviews
  • chamberofcommerce.comdirectory
  • yellowpages.comdirectory
  • mapquest.comdirectory
  • facebook.comsocial

Before you hire Prosperity Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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