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Razorback Moving LLC Bentonville

Mover in Rogers, Arkansas

Its address is in Bentonville, Arkansas. It appears here because Google returns it for Rogers.

Google rating

4.9

Ratings counted

246

Are 1 or 2 star

3.7%Around typical

The rating breakdown

9 of the 246 ratings in Google’s published star breakdown for Razorback Moving LLC Bentonville are one or two star.

Against other listings in Rogers

This company3.7%
Typical listing in Rogers3.7%

About the same as the middle of the 11 listings in Rogers we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
23796.3%
4 star
00%
3 star
00%
2 star
10.4%
1 star
83.3%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Razorback Moving LLC Bentonville at 3.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Razorback Moving LLC Bentonville, counted by matching the words they used.

  • Stopped responding3 · 38%
  • Damage to belongings2 · 25%
  • Price rose after the quote1 · 13%
  • Items missing or never delivered1 · 13%
  • Late, delayed or a no-show1 · 13%

Counted across the 8 one and two star reviews we have read for Razorback Moving LLC Bentonville. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewCody H.5 years ago
I’ll start by saying that my wife and I have moved 8 times in 10 years. We know the process and we know what to expect. This company is hands down the worst moving company I have EVER used. 1. Two of the movers decided it was a good idea that they take a joy ride on my expensive electric bikes around our neighborhood! I cannot believe the complete lack of professionalism. I got a phone call from a neighbor that two kids were riding our bikes. Our neighbor stopped them and asked what was going on.
Reply from the business

We apologize for the negative experience you had with our moving company. We apologize for any additional distress this has caused and we strive to provide excellent customer service, so we thank you for bringing this to our attention.

1-star Google reviewNataleen G.9 months ago
Ok this is the second time!! For some reason my review was taken down. Not sure why Google is allowing this! Just reiterating my experience with this company. We moved to NWA recently. We used their services company twice, once to unload from moving truck to storage and from storage to our new house. During this process two boxes of very expensive shoes went missing. Shoes that have been collected for years and none replaceable!
1-star Google reviewValerie J.4 years ago
I don’t know how this company remains in business!!! I spoke to three other friends after the incident I had with them yesterday and every one of them said razorback did the same thing to them. No call, no show. Not even a call to …
1-star Google reviewKrista B.Edited 4 years ago
Had a horrible experience with this company!!! We had a very large move scheduled that involved moving office furniture from Bentonville to Oklahoma. Upon calling the gentleman was nice and indicated that he could do it, and put it on schedule. The day before, I traveled to Bentonville to get everything ready. That night, I received a text confirming my start time at 9am the next day.
Reply from the business

Im sorry to hear about your experience with us. As I’ve stated several times, we do not have “any” control over the bad thunderstorms we were having everyday last and as a result backs us up on getting all customers done in a timely manner. … More

1-star Google reviewClaire W.5 years ago
So disappointed. Our experience was nothing like the reviews. I read all the reviews and asked friends for recommendations so we thought this was a good bet. But our experience has been nothing like what we expected. A caveat is that both my partner and I are former military, so we have been through over 15 moves - we’ve seen good and bad: this was the ugly. I also know it’s a busy moving season and employers are strapped for workers, but our basic services weren’t even completed.
1-star Google reviewScott P.2 months ago
Was scheduled to move on a Saturday and then have them return on Sunday to help unpack. No one showed up on Sunday and was not contacted to be told they weren't showing or to reschedule. They didn't put everything together either. Left us hanging...
1-star Google reviewTrenton R.5 years ago
These movers are horrible. Run away!!! They removed my negative review so I am reviewing them again. The left without assembling our bed. They were in such a hurry to leave they did not connect the dryer right and did not even attach the …
Reply from the business

We apologize for the negative experience you had with our movers. We understand that it can be extremely frustrating and we apologize for the miscommunication. We strive to provide quality and reliable service to our customers, so we apologize for any distress this has caused.

1-star Google reviewAshley B.4 years ago
If I could rate zero stars; I would. They broke the kids bed, broke the kids toy kitchen and scratched the floor in the house. The owners response was “things happen” , “roads are bumpy” and “did you get insurance”. The move was …
Reply from the business

We apologize for the negative experience you had with our moving company. We understand that it can be difficult to move from one state to another, but we strive to provide quality service to our customers.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous3 · 60%
  • Careful with belongings2 · 40%
  • Worked hard and fast2 · 40%
  • Turned up when they said1 · 20%
  • Kept in touch1 · 20%

Counted across the 5 four and five star reviews we have read for Razorback Moving LLC Bentonville. A review can mention more than one thing.

In their own words

5-star Google reviewPrisvy G.5 days ago
Our experience with Razorback Moving was very positive. The crew arrived on time, reviewed the moving plan with us, and got started right away. They handled our belongings carefully and made sure the larger furniture was positioned where we wanted it at the new location. Their organization and professional attitude made moving day much easier.
5-star Google reviewChu R.3 weeks ago
This was the smoothest move I've had in years. The team communicated clearly, worked quickly, and treated my furniture like it was their own. They even helped position a few heavy items exactly where I wanted them. I couldn't be happier with the service.
5-star Google reviewFabiana month ago
The team exceeded my expectations in every way. They were polite, hardworking, and took extra time to protect my fragile items. The move was completed on schedule, and the final price matched the original estimate. I would happily recommend this company to family and friends.
5-star Google reviewCelia R.a week ago
Razorback Moving provided outstanding customer service from start to finish. The movers arrived exactly on schedule, worked nonstop, and treated our belongings as if they were their own. They carefully moved several oversized pieces through …

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • fast movers7
  • polite movers5
  • moving team3
  • securing items3
  • seamless experience2
  • flexible scheduling2
  • stressful move2
  • fun crew2
  • furniture moving2
  • unloading help2

What the company says about itself

Taken from Razorback Moving LLC Bentonville’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…moves to suit your unique requirement 24/7 365 moving service Competitive pricing”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “– contact us today to get started! Licensed & Insured Razorback Moving LLC Bent”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “BABYGRAND PIANO MOVERS Contact Get Your Free Quote support@razorbackmoving.com Mon – Fri:”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…us today to get started! Licensed & Insured Razorback Moving LLC Bentonville offers”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • birdeye.comreviews

Before you hire Razorback Moving LLC Bentonville

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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