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Real Canadian Movers

Moving and storage service in Coquitlam, British Columbia

Google rating

4.4

Ratings counted

118

Are 1 or 2 star

14.4%Above typical

The rating breakdown

17 of the 118 ratings in Google’s published star breakdown for Real Canadian Movers are one or two star.

Against other listings in Coquitlam

This company14.4%
Typical listing in Coquitlam3.5%

10.9 percentage points higher than the middle of the 16 listings in Coquitlam we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
9782.2%
4 star
43.4%
3 star
00%
2 star
00%
1 star
1714.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Real Canadian Movers at 14.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Real Canadian Movers, counted by matching the words they used.

  • Price rose after the quote1 · 9%
  • Crew conduct1 · 9%

Counted across the 11 one and two star reviews we have read for Real Canadian Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewSindy T.2 years ago
We weren’t very happy with our service. The amount of time they quote you is not the amount of time you pay for - it’s way more. Even tho you give them all the information. And when they get there they start talking about how you have more more stuff than they expected for a 2 bedroom apartment. We were quoted 700-900 and ended up paying 1600! So basically it’s double. It went from apartment to storage. Also he kept asking if we want this or that and “this is old so you should get rid of it…. I can take it”.
Reply from the business

Hi Sindy, Thank you for your review. We noticed that you may not have used our services yet. If there’s been any confusion, we’d love to assist you. Please feel free to reach out to us directly([phone removed]). Thank you!”

1-star Google reviewSayeh K.Edited 5 years ago
why do you say my review is fake? is that how your customer service works? you really need a better person than Alex! he is unprofessional, rude, slow. if you want to pay a lot for a bad service, go with Alex and his team
Reply from the business

Hi Saleh Khat, Thank you for your review. We noticed that you may not have used our services yet. If there’s been any confusion, we’d love to assist you. Please feel free to reach out to us directly [phone removed] Thank you!”

1-star Google reviewMariy N.Edited 4 months ago
I had an extremely stressful and disappointing experience with this moving company. They took a $200 deposit without ever visiting my home or properly assessing the property or the items that needed to be moved. On moving day, they arrived two hours late, and once they saw that the house was on a slope, they suddenly said they could not do the move. At the last minute they told me that if I canceled, I would lose my deposit, which left me with no choice but to continue.
Reply from the business

Hi Maraym Nematollahi, We were genuinely surprised to read this review as several important points are inaccurate and misleading. We need to clarify the facts and the access conditions, The slope and actual volume of items were not properly disclosed from the beginning, based on your own…

1-star Google reviewTahsin H.Edited 11 months ago
This was a pretty short and simple move in my eyes, only two people were needed to move items from my house into the storage, so I assumed I only needed two people to move them back. We agreed the work would take 3 hours, and that the rate would be 130/hr with a 50 dollar travelling fee. In the end, right as they were moving the stuff into my house and almost done, they decided that it was actually “too much work” or “too many items” (I was never told what the standard of “too many items” is because in my eyes it…
Reply from the business

Dear Hasan, Thank you very much for taking the time to share your feedback. We are truly sorry to hear that your experience was not fully satisfactory and we sincerely … More

1-star Google reviewLilian P.Edited 5 years ago
Very disappointed with the service. They just contract out the works and the move was very slow. I had a one bedroom apartment with no large furniture; around 20 ikea plastic boxes, a digital piano and some small items, old and new place is …
Reply from the business

Hi Lillian, Thank you for posting your comment about our service. Your move was completed within the minimum 4 hours as it was explained to you prior to booking your move. Our team members also get paid minimum 4 hours as per the employment rules. Thank you for trusting us with your move.

1-star Google reviewJon W.Edited 5 years ago
They made an already stressful day even more stressful. Alex and his team started out well, they were slow but it was a hot day so I'll give them that. We moved just 16KM within the city so about a 15 mins drive tops, it took them an hour …
Reply from the business

Traveling a 16km distance within the city limit in 15 minutes means driving with a speed of 64km /hr NON-STOP from pixel A to the pixel Z of the entire distance; this is while we all know that the maximum allowed speed limit in the city is 50 km /hr.

1-star Google reviewAnita R.5 years ago
I'm honestly shocked anyone would give them a good review. I have moved alot in my life and this company was the worse I have ever experienced. They took 8 hours to move 1 bedroom apartment into a storage 20 min away. They took breaks …
Reply from the business

Dear Anita Rezaei, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share.

1-star Google reviewProvarahmankhan P.Edited 5 years ago
I just moved to Vancouver, and asked this company for moving but they really did the worst job I've ever seen. Super slow and the leader, Alex, was not nice at all. …
Reply from the business

Hi Provarehmankham, Thank you for your review. We noticed that you may not have used our services yet. If there’s been any confusion, we’d love to assist you. Please feel free to reach out to us directly. Thank you!” [phone removed]

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous9 · 60%
  • Turned up when they said6 · 40%
  • Worked hard and fast4 · 27%
  • Careful with belongings3 · 20%
  • Kept in touch2 · 13%
  • Price matched the quote1 · 7%

Counted across the 15 four and five star reviews we have read for Real Canadian Movers. A review can mention more than one thing.

In their own words

5-star Google reviewLadan A.Edited 5 months ago
⭐⭐⭐⭐⭐ I had an excellent experience with Real Canadian Movers. The team was professional, punctual, and very careful with all my furniture and boxes. They worked efficiently and made the entire moving process smooth and stress-free. If you’re looking for reliable movers in Vancouver, I highly recommend Real Canadian Movers. The crew was friendly, hardworking, and handled everything with great care.
Reply from the business

Hi Ladan, Thank you so much for your wonderful review and for choosing Real Canadian … More

5-star Google reviewBen2 weeks ago
I had a great experience with this moving company. The team was professional, friendly, and arrived on time. They handled all of my furniture and boxes with care, making the entire move smooth and stress-free. Their communication was excellent from start to finish, and the pricing was fair with no surprises. If you’re looking for a reliable, professional moving company, I highly recommend them. Thank you for making my move so easy!
5-star Google reviewRichard D.6 months ago
very professional and they also have Cleaning services which is superb, and a very reasonable price on both cleaning and moving. highly recommend.
Reply from the business

Hi Richard, thank you for your great review and recommendation. We’re happy to hear you were satisfied with both our Moving and Cleaning services. Your support means a lot to our team. We look forward to helping you again anytime!

5-star Google reviewHaniye A.5 months ago
I recently used this company for my move and I’m extremely satisfied with their service. Alex and his team handled the packing, unpacking, and cleaning of my home, and everything was absolutely perfect. They were professional, careful, and none of my belongings were damaged during the move. Another thing I really appreciated was their honesty ,the final invoice was exactly the same as the price they originally quoted me, with no surprises.
Reply from the business

Hi Haniyeh, Thank you so much for your thoughtful review and for trusting our team with your … More

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • professional movers15
  • careful handling14
  • smooth moving process9
  • polite staff9
  • affordable3
  • on time3
  • furniture moving3
  • no damage3
  • organized move2
  • careful with furniture2

What the company says about itself

Taken from Real Canadian Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “3577 info@realcanadianmovers.com GET MY FREE ESTIMATE LOCAL MOVING / METRO VANCOUVER YOUR MOV”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “START ESTIMATE → 15+ YEARS 2,000+ MOVES FULLY INSURED LOCAL CREWS MOVING IS A BIG MOMENT. WE”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial

Before you hire Real Canadian Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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