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Sentinel Storage - Coquitlam Barnet

Self-storage facility in Coquitlam, British Columbia

Google rating

4.8

Ratings counted

372

Are 1 or 2 star

4.3%Around typical

The rating breakdown

16 of the 372 ratings in Google’s published star breakdown for Sentinel Storage - Coquitlam Barnet are one or two star.

Against other listings in Coquitlam

This company4.3%
Typical listing in Coquitlam3.5%

0.8 percentage points higher than the middle of the 16 listings in Coquitlam we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
33189.0%
4 star
195.1%
3 star
61.6%
2 star
41.1%
1 star
123.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Sentinel Storage - Coquitlam Barnet at 4.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous1 · 20%

Counted across the 5 four and five star reviews we have read for Sentinel Storage - Coquitlam Barnet. A review can mention more than one thing.

In their own words

5-star Google reviewMasa D.3 months ago
Jackie is truly amazing and she provides absolutely exceptional customer service! Friendly, helpful, knowledgeable, supportive, organized, and professional. Jackie and Sentinel Storage are the BEST!!
Reply from the business

Thank you, Masa, for your wonderful review! We're thrilled to hear that Jackie made such a positive impact with her exceptional service. We’re delighted to have you as a satisfied customer and look forward to welcoming you back soon!

5-star Google reviewSherina C.7 months ago
Sam was exceptionally amazing! She went above and beyond and gets the trophy for providing the best customer service ever!!! We had a bit of a challenging experience with Sentinel prior to meeting Sam. I’d say before even knowing about our …
Reply from the business

Thank you, Sherina, for sharing your wonderful experience with us! Sam will be thrilled to hear how she made such a positive impact and provided exceptional service. We're glad to know that our facility met your expectations. We appreciate your kind words and will be sure to pass them along to Sam.

4-star Google reviewEngin T.5 months ago
Today, I vacated my unit in Sentinel Storage at Barnet Highway location after approximately 3 months of rental term. I am quite pleased with my experience there. The staff is brilliant. Special thanks to Soheil who went the extra mile to …
Reply from the business

Thank you, Engin, for sharing your detailed experience with us. We're thrilled to hear that Soheil and our team provided excellent service and that you found our communication and facilities helpful and efficient. We appreciate your feedback regarding the facility layout and amenities.

5-star Google reviewMarie Z.a week ago
Jackie was incredibly helpful in finding the best option for us. She truly went above and beyond to make sure we had the right solution and provided exceptional service throughout the process. Thank you so much, Jackie, for all your help!
Reply from the business

Thank you, Marie, for sharing your wonderful feedback! We're thrilled to hear that Jackie was able to assist you so effectively and provide exceptional service. Your kind words mean a lot to us, and we'll be sure to pass them along to Jackie.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • storage lockers15
  • clean storage11
  • helpful information8
  • competitive rates4
  • thorough staff4
  • quick setup3
  • storage unit rental3
  • clean site2
  • online ordering2
  • drive up units2

What the company says about itself

Taken from Sentinel Storage - Coquitlam Barnet’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “Secure Facility : Gated property with 24/7 security , video surveillance , and con”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • mapquest.comdirectory
  • yelp.careviews

Before you hire Sentinel Storage - Coquitlam Barnet

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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