Rice's Moving & Transport Inc
Google rating
4.7
Ratings counted
72
Are 1 or 2 star
5.6%Around typical
The rating breakdown
4 of the 72 ratings in Google’s published star breakdown for Rice's Moving & Transport Inc are one or two star.
Against other movers in Naples
3.3 percentage points higher than the middle of the 20 movers in Naples we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 64 | 88.9% | |
| 4 star | 4 | 5.6% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 5.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Rice's Moving & Transport Inc at 5.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Rice's Moving & Transport Inc, counted by matching the words they used.
- Damage to belongings1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Rice's Moving & Transport Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The worst...they stoled money out of my grandmothers purse.... had to fire them... and their workers came to her house high or drunk couldn't tell wish one ... I wouldn’t recommend this people... and they scrashed all my walls
Destroyed 2 pieces of furniture. Will not provide insurance claim forms for me to file. I’ll let the courts handle them.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous28 · 54%
- Worked hard and fast16 · 31%
- Careful with belongings14 · 27%
- Turned up when they said9 · 17%
- Kept in touch5 · 10%
- Price matched the quote1 · 2%
Counted across the 52 four and five star reviews we have read for Rice's Moving & Transport Inc. A review can mention more than one thing.
In their own words
Rice Moving & Transport Company provided an. outstanding service this week. The first positive experience began with our communication with Chelsea . Chelsea, understood our slightly complicated situation, and provided us with the little extra help, understanding and compassion which we truly needed. She reassured us we were in good hands,. More importantly, she kept us informed every step of the way.
Highly recommend! Great experience from start to finish. Very fair pricing. Packers worked quickly but carefully. They were attentive to our requests and patient with my dad who was struggling with having to move.
We needed to move our furniture and accessories from our home to a newly-purchased villa, as well as receive and store items we purchased for the new home. We had retained Rice on prior occasions to receive, store and deliver furniture and accessories for several of our interior design clients in the Naples area, and had such a great experience with Rice on those projects, we thought we'd engage them to move our personal items.
We are so pleased with the service we received from Rice’s Moving and Storage. As we were doing a complete remodel of our condo, we had Rice’s move everything out of our condo, store it for 5 months during construction and then return everything back to its original location. We met with Mr. Rice at our condo one time before the move.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite team5
- promptness4
- efficient team3
- affordable3
- moving crew3
- office staff3
- smooth move2
- expert moving2
- care with possessions2
- clean2
What the company says about itself
Taken from Rice's Moving & Transport Inc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“Estimates Family Owned and Operated Over 20 Years in Business (239) 254-0114 Request a Qu”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“We're a local and family-owned business Licensed and insured We provide shipping service”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…you can relax. Call today to receive a free estimate and to schedule your service! Why Choos”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Services in Naples, FL Free Estimates Family Owned and Operated Over 20 Years in Business”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…and family-owned business Licensed and insured We provide shipping services to all 48”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews
- yellowpages.comdirectory