Rocket Movers HMA, LLC
Google rating
4.8
Ratings counted
62
Are 1 or 2 star
3.2%Around typical
The rating breakdown
2 of the 62 ratings in Google’s published star breakdown for Rocket Movers HMA, LLC are one or two star.
Against other listings in Galveston
3.4 percentage points lower than the middle of the 10 listings in Galveston we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 57 | 91.9% | |
| 4 star | 1 | 1.6% | |
| 3 star | 2 | 3.2% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 3.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Rocket Movers HMA, LLC at 3.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Rocket Movers HMA, LLC, counted by matching the words they used.
- Damage to belongings1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Rocket Movers HMA, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If I could rate lower I would. Just got off the phone with a man who quoted 130hr for three hour minimum for a small 1 bedroom apt move. When I nicely stated that I was shopping around for quotes and knew of a couple places who were alittle bit lower he rudely said “BYE” and hung up. Maybe I would have considered if they had better customer service.
Just got our boxes from storage that they packed and moved. NEVER have I seen such a poor packing job, no wrapping, lits of broken stuff. Pitiful. Beware!!!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 67%
- Professional and courteous7 · 58%
- Turned up when they said2 · 17%
- Careful with belongings2 · 17%
- Kept in touch1 · 8%
Counted across the 12 four and five star reviews we have read for Rocket Movers HMA, LLC. A review can mention more than one thing.
In their own words
These guys are FANTASTIC! They deserve ALL THE STARS they’ve got in their reviews- the managers SAVED THE DAY with quick replies and quick thinking when my other plans fell thru (my friends flaked out in a killer Texas June heatwave) and the guys they sent were SMART CLEAN CLEVER THOUGHTFUL COURTEOUS CAREFUL STRONG TIRELESS HELPFUL CHEERFUL FRIENDLY STEADY and oh, yeah...TOTALLY AWESOME. Don’t waste time calling anybody else, you’re in GREAT HANDS with this team. I’ve got ‘em on SPEED-DIAL now, the GREATEST!
These guys were fantastic!! A 10! They stayed in communication beforehand, were only fashionably late- but they called to tell me, we’re careful with my things, we’re extremely courteous, responsive and thorough. Best movers I have ever used, and unfortunately I’ve had to move a lot! Highly recommended
Great experience with Rocket Movers. Tanner and his teammate loaded a 22 foot moving truck for my long distance move. They were on time, took great care moving all my furniture, worked hard, and made the day stress-free. I especially …
This is the second time we used Rocket Movers. You couldn't hope to do business with a more friendly, professional group. They move quickly. They have no issues taking direction at all, and are very patient. The price was fair, especially charging a lower rate during the drive. I’d recommend them to anyone.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing4
- communication4
- furniture3
- careful with belongings3
- smart staff2
What the company says about itself
Taken from Rocket Movers HMA, LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Mentions the Better Business Bureausays on their website
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“…and insured, and is a member of the Better Business Bureau. Rocket Movers HMA LLC - Experienced Ga”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…operated company, fully licensed and insured, and is a member of the Better Business”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“LOAD/UNLOAD YOUR TRUCK/POD STORAGE FAQ FREE QUOTE CONTACT US Trouble Free Galveston Texas”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…around Galveston and Central Texas since 1997. We are building a tradition of serving”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…owned and operated company, fully licensed and insured, and is a member of the Bet”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bizapedia.comdirectory