Royal Treatment Moving of NWA
Mover in Fayetteville, Arkansas
Google rating
4.6
Ratings counted
20
Are 1 or 2 star
10.0%Above typical
The rating breakdown
2 of the 20 ratings in Google’s published star breakdown for Royal Treatment Moving of NWA are one or two star.
Worked out from 20 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Fayetteville
8.1 percentage points higher than the middle of the 10 listings in Fayetteville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 17 | 85.0% | |
| 4 star | 1 | 5.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 10.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Royal Treatment Moving of NWA at 10.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Royal Treatment Moving of NWA, counted by matching the words they used.
- Damage to belongings1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Royal Treatment Moving of NWA. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I do not recommend this company. They are the cheapest, and they clearly demonstrated why. I had gone thru Uhaul Movers multiple times, but these guys are the most unprofessional I’d ever come across. We had an agreement to have 2 guys for 4 hours. They showed up an hour late and had all sorts of excuses, then showed up with 4 guys and said they’d have it done in 2 hours. They got the truck loaded, wanted to charge me extra for a refrigerator that I had moved to the truck myself. But the worst is….
Hi Jack , We are sorry you had this experience with us. We appreciate your review. Here at ROYAL Treatment moving we strive for excellent customer service. This will be Taking into review and Your Feedback is Greatly Appreciated. We are a busy moving company.
It’s a scam to call themselves a moving company! Avoid them at all cost. They caused so much damage to so many things! The worst moving company ever!
We appreciate your review. Here at ROYAL Treatment moving we strive for excellent customer service. This will be Taking into review and Your Feedback is Greatly Appreciate.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said6 · 50%
- Worked hard and fast6 · 50%
- Professional and courteous6 · 50%
- Price matched the quote1 · 8%
- Kept in touch1 · 8%
Counted across the 12 four and five star reviews we have read for Royal Treatment Moving of NWA. A review can mention more than one thing.
In their own words
Fantastic services. Got the job done very quickly and was very respectful to take care of my belongings and where they needed to go. I arrived a few days early and they managed to accommodate the schedule change. I would recommend this company.
We always strive to Treat you and your belongings like ROYALTY!
Clarence and his team showed up promptly at the scheduled time and were ready to work! They kept us updated throughout the process and handled our items with care. You can tell Clarence and his team really care about customer satisfaction. …
Thanks Tyler! We appreciate you
Great and Fair Pricing. Budget friendly but way more bang for your buck! Clarence and his team is awesome at keeping us informed and made our experience a Royal Treatment. We will continue to use them in the future! Thank you
Thank You So Very Much! Glad we Could Help.
From the start of booking my move date and up to finishing the move, Clarence and his peers were super professional! They handled all of my belongings with care and made sure to not damage anything. They worked diligently throughout the 2-3 hours it took, and made my move “a walk in the park”. If I am ever moving again around NWA, I will be using Royal Treatment Moving! I would recommend this moving company to anyone looking for an affordable/professional move!
Awesome Brandon, thank you so much
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- punctuality5
- careful handling4
- pricing3
- communication2
- efficiency2
- diligence2
- flexibility2
- helpfulness2
- speed2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory