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RUSH HOUR MOVING & HAULING LLC

Mover in Cherry Hill, New Jersey

Its address is in Laurel Springs, New Jersey. It appears here because Google returns it for Cherry Hill.

Google rating

4.8

Ratings counted

137

Are 1 or 2 star

5.8%Around typical

The rating breakdown

8 of the 137 ratings in Google’s published star breakdown for RUSH HOUR MOVING & HAULING LLC are one or two star.

Against other listings in Cherry Hill

This company5.8%
Typical listing in Cherry Hill3.6%

2.2 percentage points higher than the middle of the 9 listings in Cherry Hill we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
12692.0%
4 star
21.5%
3 star
10.7%
2 star
21.5%
1 star
64.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is RUSH HOUR MOVING & HAULING LLC at 5.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for RUSH HOUR MOVING & HAULING LLC, counted by matching the words they used.

  • Damage to belongings5 · 63%
  • Crew conduct4 · 50%
  • Items missing or never delivered2 · 25%
  • Belongings withheld over payment1 · 13%

Counted across the 8 one and two star reviews we have read for RUSH HOUR MOVING & HAULING LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewKLMEdited 2 years ago
Moved less then 5 miles. Damaged furniture then denied it. When showed photos claimed it was "ikea" brand (it isn't). Damaged the walls, the ceiling of our new place. The rugs they got filthy I have to pay a professional rug cleaner to come clean. Was it raining? Yes. Should a professional company have things in place so your house isn't filthy because of them? Yes. I have never seen movers move slower in my life. Totally milking the clock )which makes sense seeing as the quote was off...by 550 dollars!
Reply from the business

We are asking to stop making false accusations. This is deformation of character. We do exceptional, professional , great quality and honest work !! … More

2-star Google reviewDenise B.2 years ago
Well where do I begin. They broke things I lost some of my belongings they didn't wrap my cushions on all of my chairs and dragged my boxspring through the dirt for my bed and that was just some of the wrongs. I could go on for even more. …
Reply from the business

Sorry to hear that , but I believe you have the wrong company. We do not operate in that fashion as you see from all our other reviews. We wrap everything when we provide moving services. Please take this false review down. Thank you.

1-star Google reviewAaron T.6 years ago
Quoted me $350, charged me $550 + on a move that they took their sweet time completing. I moved everything into a storage unit in 1.5 hours by myself. They took 3 hours with 3 guys to move my stuff 15 minutes away. The movers argued with each other, were unprofessional, and so was Victor. We documented more than 20 marks, scuffs and handprints on the walls and CEILING of our stairwell. Apartment was literally brand new before Victor and his team got there.
Reply from the business

You were not present during your move,. So how can you write a true honest review without being present and witnessing how good we really are. As We have moved multiple customer into your same building without no issues. … More

1-star Google reviewKelly M.2 years ago
Fair warning: when all the negative reviews say basically the same thing (price different, super slow, damage property) then get snippy, unprofessional comment by the "owner" you have to wonder whose lying and whose telling the teuth. There are SO many better choices in the area. Save yourself the headache!
Reply from the business

Kelly you really holding a 4 year grudge that really shows your character. Also you forgot to say something about all the Great Reviews we have received from our customers that could afford moving services. It is very sad when a customer try’s to destroy my livelihood.

1-star Google reviewJason S.7 years ago
They moved our stuff from point A to point B but, most of the furniture was cosmeticly or even structurally damaged. They also took quite a few breaks and at the end, ended up way over budget. The attitude of most workers were very unprofessional and were throwing our stuff around. Can't recommend to anyone.
Reply from the business

We Do Great Work and will always continue to do great work. Out of 400 good reviews you want to leave a bad review, because your move took a long time and you paid more then you wanted. … More

2-star Google reviewMonica G.5 years ago
We got off to a great start ! Punctual, and quick moving! Few things were broken, workers argued with each other a few times throughout the day. The following day we noticed even more items damaged and our IPad went missing on the day of …
Reply from the business

There was not anything damage. I did speak to your husband, but he never mentioned anything was damaged. He stated everything went great but he could not find his ipad that he missed placed.

1-star Google reviewAl A.3 years ago
Do Not use this business. I met the owner Victor Negron, and he is a liar and is extremely dishonest. In his posted review with Mod carwash he lied as if he was in the vehicle when in fact it was a young female that didn't follow the …
Reply from the business

Take down your Fake review as you never used Rush Hour Moving. You decided to post a bad review and slander my business that you never received services from . You Slander my business for a incident that happened at a car wash that my Daughter had an accident in.

1-star Google reviewColleen V.a year ago
I couldn’t even get past the initial call with the owner. I asked one question and he was nasty and condescending. Bad attitude, bad business! DO NOT RECOMMEND!
Reply from the business

I never moved you or did business with you. Bad attitude, Nasty or Condescending is not my character. That is Defamation of my character. Why would leave a bad review, when I … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous9 · 53%
  • Worked hard and fast6 · 35%
  • Careful with belongings2 · 12%
  • Price matched the quote2 · 12%
  • Kept in touch1 · 6%

Counted across the 17 four and five star reviews we have read for RUSH HOUR MOVING & HAULING LLC. A review can mention more than one thing.

In their own words

5-star Google reviewDaniela V.a year ago
We had such a great experience with our moving crew. They were professional, courteous, careful and even played with our kids! They had to move us in the snow and really did such a good job taking care of our stuff, our house and putting everything back together. They even helped me figure out how to arrange the rooms in my new house. We can’t recommend Rush Hour Moving enough and will certainly use them in the future should the need arise. Thanks, gentlemen!
5-star Google reviewCharles S.a year ago
The guys at rush hour were great and had a great price for my move! They were fast and efficient and got the job done in a quick and affordable manner! I highly recommend them for moves in the south Jersey area!
5-star Google reviewAmber M.5 months ago
I cannot recommend Rush Hour enough! From start to finish the process was easy and painless. The pricing was completely fair and reasonable and come moving day, communication from the guys was impeccable! They were kind and courteous and …
5-star Google reviewKia K.a year ago
Victor and his workers were absolutely amazing. I’m a single mom and they moved me from a townhome into a single-family home. They took great care of my belongings, made me feel at ease, and I truly appreciate all the hard work they did for me. I would highly recommend their services and if I ever had to move in the future, I know who to call.
Reply from the business

It was our pleasure

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • pricing36
  • courteous staff19
  • easy move5
  • furniture moving4
  • no hidden fees3
  • estimate process3
  • last minute move3
  • hourly rate2
  • long distance move2
  • responsive owner2

What the company says about itself

Taken from RUSH HOUR MOVING & HAULING LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “856-504-3499 Book Now Contact Get Free Quote Residential & Commercial Packing &a”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…in uniform. Rush Hour Moving has more than 20 years of experience in the moving industry. A”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “& moving services Licensed & Insured PM00118300 - DOT 2552757 Home Residenti”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…ommercial Packing & moving services Licensed & Insured PM00118300 - DOT 2552757”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bbb.orgreviews
  • chamberofcommerce.comdirectory

Before you hire RUSH HOUR MOVING & HAULING LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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