Self Storage USA
Self-storage facility in Margate, Florida
Google rating
4.9
Ratings counted
200
Are 1 or 2 star
2.5%Around typical
The rating breakdown
5 of the 200 ratings in Google’s published star breakdown for Self Storage USA are one or two star.
Against other listings in Margate
2.3 percentage points higher than the middle of the 5 listings in Margate we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 190 | 95.0% | |
| 4 star | 3 | 1.5% | |
| 3 star | 2 | 1.0% | |
| 2 star | 2 | 1.0% | |
| 1 star | 3 | 1.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Self Storage USA at 2.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 60%
- Worked hard and fast1 · 20%
Counted across the 5 four and five star reviews we have read for Self Storage USA. A review can mention more than one thing.
In their own words
Rented a U-Haul truck from this location and had a really great experience. Everything was easy and straightforward, and Mel at the front desk was awesome. She was super friendly, helpful, and made the whole process quick and stress-free. …
Wow! We are so happy that you took the time to leave a review and share your experience! It is our #1 goal at Self Storage USA to make it friendly, stress-free, and helpful. We appreciate Customers like you who really take the time to share. We cannot wait to rent to you again soon!
⭐⭐⭐⭐⭐ If I could give **10 stars**, I would—no exaggeration. I just moved into storage and **Jackie** made the entire experience ridiculously easy. The **price was great**, the **availability was perfect**, and the **attention and service** were top-tier from start to finish. But let me talk about the **cleanliness** for a second… WOW. I opened the unit and literally thought, *“There’s no way this is a storage facility.”* It smelled SO clean I almost didn’t want to put my stuff in there 😅 Seriously—immaculate.
Amazing Walter, we wish you could leave 10 stars too! Thank you so much for taking the time to leave this review. We appreciate your attention to details as we take pride in the smallest details that count the most to our top-notch … More
Jackie was amazing! She was professional and thorough, but also fun, funny, and full of contagious energy. She explained everything to the smallest detail, and there were no surprises.
Thank you so much Sam! That is exactly what we like to hear from our customers. What a wonderful review! Please spread the word. We can't wait to see you again soon!
Jackie is amazing! Love her bubbly energizing energy and personality! Love her! She definitely makes the process smooth and easy . 100/10 customer service
Thank you so much Trish! We appreciate this wonderful review! So glad you got amazing service at Self Storage USA!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean facility37
- air conditioning6
- caring staff3
- efficient staff3
- immaculate site2
- personal touch2
- pest control2
- fee explanation2
- equipment storage2
- quick rental2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory