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Smart and Best Choice Moving Ltd 스마트초이스무빙

Moving and storage service in Coquitlam, British Columbia

Google rating

4.9

Ratings counted

91

Are 1 or 2 star

3.3%Around typical

The rating breakdown

3 of the 91 ratings in Google’s published star breakdown for Smart and Best Choice Moving Ltd 스마트초이스무빙 are one or two star.

Against other listings in Coquitlam

This company3.3%
Typical listing in Coquitlam3.5%

About the same as the middle of the 16 listings in Coquitlam we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
8896.7%
4 star
00%
3 star
00%
2 star
00%
1 star
33.3%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Smart and Best Choice Moving Ltd 스마트초이스무빙 at 3.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Smart and Best Choice Moving Ltd 스마트초이스무빙, counted by matching the words they used.

  • Damage to belongings1 · 33%

Counted across the 3 one and two star reviews we have read for Smart and Best Choice Moving Ltd 스마트초이스무빙. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewJACE K.a year ago
This company is a horrible company. The final cost was different from the initial estimate. I did not know why even though more people were asked, it took more time. Despite that, there was damage to the furniture, and they did not mention …
Reply from the business

We apologize for any inconvenience we have caused. Please understand estimate is a just an estimate, not an actual cost. Depending on traffic, route from truck to entrance, client's preparation for moving, hours can vary.

1-star Google reviewMongoa month ago
Apparently, these people know nothing about safety. The wheels on their truck were not chocked. The steering wheel not turned towards the wall. And their ramp, extending into the sidewalk with no warning, cones or signage. I don’t know what these people think but Safety is not one of them. 🤮 …
Reply from the business

Thank you for your review. We would like to clarify that you were not a customer of our company, and your comments appear to be based on a brief observation rather than the full context of our operations. - Our vehicle was secured in accordance with standard procedures.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast10 · 50%
  • Professional and courteous8 · 40%
  • Careful with belongings7 · 35%
  • Price matched the quote1 · 5%
  • Kept in touch1 · 5%

Counted across the 20 four and five star reviews we have read for Smart and Best Choice Moving Ltd 스마트초이스무빙. A review can mention more than one thing.

In their own words

5-star Google reviewInjo B.5 months ago
The smoothest move I’ve ever had—fast, honest, and zero stress. I recently used Smart Choice for a full-service move from a one-bedroom in Downtown to a two-bedroom in Burnaby, and I couldn’t be more satisfied. If you want a team that is transparent, incredibly hard-working, and actually what they’re doing, this is the one. What stood out to me: - Accuracy & Logistics: From the very first quote call, the boss was exceptionally fast and clearly knew all the logistics.
Reply from the business

Thank you very much for your detailed and thoughtful review. We truly appreciate your support and is our pleasure to have you as our valued client. Wish you all the best at your new home. 🤗 …

5-star Google reviewPeter L.2 months ago
By far the most professional and superb service I've ever experienced. Accurate communication, exceptional skills, and most importantly, not a single damage occurred. I will not consider any other companies from now on. 10/10, sincerely recommended. From early morning until the end of the move, everything went smoothly without a single worry. Both the owner and the helpers worked kindly with smiles, allowing me to finish the move with peace of mind.
Reply from the business

It was our pleasure helping you with your new start. Wish you all the best 🤗 …

5-star Google reviewG M.9 months ago
They moved a couch for me from one floor to another with professionalism and ease. Reasonable price, friendly and courteous, highly recommend.
Reply from the business

You must be Grace. 😍 Thank you very much for the great review and waiting for us to help you out today after your first call. It was our team's pleasure meeting you today. Look … More

5-star Google reviewThomas H.a year ago
Wow..Absolutely K-moving!!😁 I want to give this company six stars. I strongly recommend this company. They don’t waste any time. Everyone moves quickly and systematically. (Before I knew it, I found myself buying coffee and donuts…) I offered them a break first, but they chose to finish a certain amount of work before taking a rest. As soon as we arrived at our new home, I saw the team in action.
Reply from the business

Thank you for the wonderful review! It was our pleasure to be involved in your new journey. 🥰 …

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • kind staff7
  • careful packing7
  • fast moving7
  • skilled movers4
  • organized movers4
  • no hidden fees3
  • house to townhouse move3
  • accurate quote3
  • reliable team3
  • comfortable move2

What the company says about itself

Taken from Smart and Best Choice Moving Ltd 스마트초이스무빙’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States a founding yearsays on their website
    Show the text this came from

    “…using your service for several years since 2022. I have moved three times so far. The o”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “Experienced Movers Affordable Rates Fully Insured Menu Home About Services Contact Quick”Raw text captured from the page, including any surrounding navigation.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “Humidity Controlled Pest Controlled 24/7 Security Systems Ensuring your belongin”Raw text captured from the page, including any surrounding navigation.

Before you hire Smart and Best Choice Moving Ltd 스마트초이스무빙

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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