Soo Van Moving & Storage| United Van Lines Ltd.
Moving and storage service in Sault Ste. Marie, Ontario
Google rating
3.8
Ratings counted
17
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 17 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 4 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 9 | 52.9% | |
| 4 star | 4 | 23.5% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 23.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Soo Van Moving & Storage| United Van Lines Ltd., counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Soo Van Moving & Storage| United Van Lines Ltd.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
One of the worst moving companies I have encountered in my life! The movers not only damaged our furniture but afterwards insisted we needed to tip despite the poor service. There was no apology or compensation for damages, and they took a …
They sent 2 young guys, in the first hour they stopped to talk on phone sip there coffee. After the 5th time of slacking it at 180.00 per hr. I asked them to just at least keep moving. They said they are allow to do that for a couple of mins. The head guy at soovan agreed! I fired them. Go a uhaul. I wish I could sip coffee on my job all day
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said1 · 17%
- Careful with belongings1 · 17%
- Worked hard and fast1 · 17%
- Kept in touch1 · 17%
- Professional and courteous1 · 17%
Counted across the 6 four and five star reviews we have read for Soo Van Moving & Storage| United Van Lines Ltd.. A review can mention more than one thing.
In their own words
Soo Van moved my mom's stuff to a storage unit in the worst snow storm. They were on time, professional, accomodating, handled my mom's stuff with care and stored them well. This is the third time I used them and I would use them again. Never disappoint.
I’ve used Soo Van twice now - one for long haul moving and another for in town and they were amazing. Everyone from the office staff to the movers. They made moving much easier and effortless. They were communicative - providing all details up front, ensures they corresponded with me the day before my move, the day of my move and afterward. Thank you for making it a breeze to move.
Fast, Efficient and Reasonably Priced. Have my girlfriends place loaded up and moved into our new one in under 2.5 hours. I don't plan on moving again for a long time, but when that time comes I'll use Soo Van again!
Everything has been thoroughly inspected and was moved with little to no damage. My musical instruments were well cared for.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff2
What the company says about itself
Taken from Soo Van Moving & Storage| United Van Lines Ltd.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…are. Our company has been in business since 1956. We use the latest technology to tailor”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…provided. Will the estimated cost be guaranteed? SOO VAN guarantees their estimates whe”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“…customers. Our facility is a Customs Bonded warehouse for all international and ove”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- profilecanada.comdirectory