South Gate Pack N Ship
Shipping and mailing service in South Gate, California
Google rating
4.7
Ratings counted
171
Are 1 or 2 star
5.8%Around typical
The rating breakdown
10 of the 171 ratings in Google’s published star breakdown for South Gate Pack N Ship are one or two star.
Against other listings in South Gate
0.9 percentage points lower than the middle of the 6 listings in South Gate we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 155 | 90.6% | |
| 4 star | 5 | 2.9% | |
| 3 star | 1 | 0.6% | |
| 2 star | 2 | 1.2% | |
| 1 star | 8 | 4.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is South Gate Pack N Ship at 5.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for South Gate Pack N Ship, counted by matching the words they used.
- Crew conduct1 · 14%
Counted across the 7 one and two star reviews we have read for South Gate Pack N Ship. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The owner of this company Caesar, intentionally buys counterfeit stamps from online Sellers from eBay and other various Seller Platforms. He knowingly buys fake stamps and then manipulates Sellers into giving him a full refund or leaving negative feedback, all while keeping the stamps. If you offer him a return of the product, he will decline, and continuously insist on his full refund. If you don't give him the refund, he makes a mockery of your small time business by leaving bad reviews.
Tucker Loughty (fake account) Don't intentionally sell counterfeit stamps trying to pass them off as genuine. We will not tolerate receiving fakes, we shredded your fake products.
This place is a fraud. I paid for express delivery 1-2 business $37. I checked tracking # says still in route 1 week later. Called USPS to see what was going on. I find out this store charged me max price for shipping but they sent it regular mail. Fraud stay away
Recently, they changed their policies. I went in to drop off my MacBook Pro, already packed and ready to ship. I asked for another box with packing peanuts. The manager—or possibly the owner, since it seemed like a family-run …
Frank, I am the owner, and I was in the packing area when I overheard your conversation with our store manager. I would handle your transaction the same way. We didn't change our policies.
I was charged One dollar per black and white copy. Outrageous pricing for single sided black and white print on regular copy paper. I was shocked. 2/29/24
my notarized forms were rejected because they were not filled out correctly by the agent and the hand writing was too sloppy
Ezra, thank you for taking the time to give us a review. I wish you would have called us to advise there was an issue with your form, we would have gladly assisted with fixing the issue free of charge if indeed it was a mistake on the notary's behalf. Thank you for your business.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 14%
- Professional and courteous2 · 14%
Counted across the 14 four and five star reviews we have read for South Gate Pack N Ship. A review can mention more than one thing.
In their own words
My favorite place to return items. They're always so helpful and quick. They'll pack up my items for me if I don't have it ready to go and I can email them my shipping label for them to print for $1. Quick and easy. Usually their Amazon barcode scanner is out of order tho, but for other returns it's simple.
I came into this lil shop to find a big surprise. Francis and Eric were here to greet me very nice individuals both of them. Eric is the that serviced me today very professional, friendly , great customer service and personality. Thank you 🙏 Eric for your help ! Amazing ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️ …
Everyone there knows the answer to your questions!The owners are the type you want to work for . The employees are the ones you want to work with. The business runs like a well oiled machine . If they can do what you need done , let them do it . I could go on and on . All positive , not 1 bad experience . If they can't do the job you want done , they will send you to the people who can . They get a 6 Star rating from me !
I am so pleased with the service here. I had to leave a review. This was literally a one stop shop. I was able to print, get a live scan , get a passport photo and same day fedex delivery in less than 30minutes. I am beyond grateful for the service and support of Frances, Ruben and Andrew. Best customer service please come by a support this business.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly employees7
- packaging6
- selling on ebay4
- efficiency3
- shipping label printing3
- rental2
- passport photo2
- location2
- easy access2
- patient staff2
What the company says about itself
Taken from South Gate Pack N Ship’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…ransmit globally and receive your faxes 24/7 LEARN MORE CONTACT US DHL International”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“…ustomer with their packing and shipping since 2004. Live Scan services available ($35 roll”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews