Transportes Y Mudanzas Tijuana
Mover in South Gate, California
Google rating
4.5
Ratings counted
82
Are 1 or 2 star
11.0%Above typical
The rating breakdown
9 of the 82 ratings in Google’s published star breakdown for Transportes Y Mudanzas Tijuana are one or two star.
Against other listings in South Gate
4.2 percentage points higher than the middle of the 6 listings in South Gate we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 63 | 76.8% | |
| 4 star | 10 | 12.2% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.2% | |
| 1 star | 8 | 9.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Transportes Y Mudanzas Tijuana at 11.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Transportes Y Mudanzas Tijuana, counted by matching the words they used.
- Items missing or never delivered3 · 50%
- Damage to belongings1 · 17%
Counted across the 6 one and two star reviews we have read for Transportes Y Mudanzas Tijuana. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Such a horrible experience they broke our $3,000 fridge and TV, when we first contracted them they assured us everything will be properly packaged and secured. They also told us that our ITEAMS would be INSURED for ANY DAMAGES OR IF THEY WERE STOLEN, which is a LIE. We were charged $2000 for shipping and handling.
It turns out the boxes now have an expiration date, they change their criteria without warning, and then when you want to send something, they tell you that you have to pay for the boxes again... Can someone explain this to me? Are the boxes supposed to wear out, or how does it affect them if you take a while to fill them?
Dispensa Areli, It wasn't an easy decision to make given that we have many clients. Unfortunately, since many were calling just to get free boxes, it affected many. To avoid showing favoritism, most of our clients understood and agree to pay a deposit for their boxes.
I had been sending packages to my family in Mexico with this company for many years until today .! The worst experience ever.! The guy who picked up the package 📦 had the worst attitude no manners what’s so ever . He seemed very bothered about everything never again.! …
So sorry Lilyy to hear this. I hope you give us a second chance. We are working with new staff and we hope to gain your trust one more time. Looking forward to hearing from you.
Terrible service. I sent a box about five years ago, and it still hasn't arrived, and they haven't refunded my money. At first, it was all lies, and they never resolved anything. It wasn't just me; my neighbor and I sent boxes together. …
DO NOT USE THIS COMPANY! No usen esta compañía!!!!!!! During the process of transportation I have had items stolen from two of the boxes I have sent and they do not help you resolve the theft. They act like the customer is the one who …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said2 · 20%
- Professional and courteous1 · 10%
Counted across the 10 four and five star reviews we have read for Transportes Y Mudanzas Tijuana. A review can mention more than one thing.
In their own words
Always punctual, friendly, and with low prices. I've been using their service for about 10 years and everything has arrived in perfect condition.
Thank you very much, Guillermo. It was a pleasure.
Unparalleled customer service! From my initial contact I was treated with attention to my specific shipping needs , and was given all the available options, everything clearly explained to me by Vanessa. I had a great experience and the 📦 packages I sent to Cuernavaca Mexico arrived on time as promised! I compared other places and the pricing is reasonable and the service was spectacular! I recommend Transported y Mudanzas Tijuana 💯%.
When I dropped off my package, they told me it would arrive in 4 to 6 weeks, and if it took more than 3 weeks, it would arrive after I had already arrived in Mexico and left the town where I sent it. I expected it to arrive in no more than …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- parcel10
- chauffeur10
- boxes9
- kindness5
- pricing4
- box shipping3
- economy2
- punctual2
- responsible2
- work2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews