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STAY STRONG MOVING LLC

Mover in Hickory, North Carolina

Google rating

4.6

Ratings counted

44

Are 1 or 2 star

9.1%Above typical

The rating breakdown

4 of the 44 ratings in Google’s published star breakdown for STAY STRONG MOVING LLC are one or two star.

Worked out from 44 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.

Against other listings in Hickory

This company9.1%
Typical listing in Hickory7.4%

1.7 percentage points higher than the middle of the 17 listings in Hickory we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
3886.4%
4 star
24.5%
3 star
00%
2 star
00%
1 star
49.1%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is STAY STRONG MOVING LLC at 9.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for STAY STRONG MOVING LLC, counted by matching the words they used.

  • Damage to belongings2 · 67%
  • Late, delayed or a no-show1 · 33%
  • Claim or refund went nowhere1 · 33%
  • Stopped responding1 · 33%

Counted across the 3 one and two star reviews we have read for STAY STRONG MOVING LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewDee M.a year ago
They did a decent job moving the items and accommodating our needs for moving the move date. Took over 10 hours , had only 2 men to do the job which was a result from us moving the date. Had we been told this we would have moved the date so more help would have been there. They left items (2 boxes) on the truck which were finally returned to us 2 days later they also borrowed a tool from a neighbor and never returned it to him we also had to remind them to return that to us when dropping off the boxes.
Reply from the business

Dee we appreciate the review and giving us your feedback. We are so sorry to hear about the items that were damaged throughout your move. As I have looked back through our records regarding your move date. Someone from HR has spoken with … More

1-star Google reviewRuss A.2 months ago
WOULD GIVE THEM ZERO STARS IF I COULD. These folks took my money for a move, confirmed they’d do it, and then they never showed up for pickup the day it was supposed to happen. They never even picked up the phone or replied to my emails when I called/emailed the day before and the day of pickup. I would say it was the worst service I’ve ever received, but I never got any service.
Reply from the business

Russ Allen, You are referring to a move that was not scheduled or fully confirmed due to lack of details and poor information given by you. On top of that, no payment was ever collected from you or anyone for any type of booking services we provide.

1-star Google reviewJennifer M.5 months ago
HORRIBLE-TOOK SO LONG-DAMAGED, SCRATCHED/DENTED MANY ITEMS. SAID THEY WOULD GET A CLAIM FORM, STOPPED RESPONDING TO CALLS/TEXTS. STAY FAR, FAR AWAY!
Reply from the business

Jennifer we appreciate the review and giving us your feedback. We are so sorry to hear about the items that were damaged throughout your move. As I have looked back through our records regarding your move date. Someone from HR has spoken … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous6 · 40%
  • Worked hard and fast4 · 27%
  • Careful with belongings3 · 20%
  • Kept in touch2 · 13%
  • Turned up when they said1 · 7%

Counted across the 15 four and five star reviews we have read for STAY STRONG MOVING LLC. A review can mention more than one thing.

In their own words

5-star Google reviewRachel K.a year ago
Our movers were wonderful! Super fast, efficient, respectful of our belongings, and friendly! I recently had a bad experience with movers back in TN and I can say this company has restored my faith in hiring movers! Would be happy to hire them again and/or recommend!
5-star Google reviewEdward6 months ago
I used Stay Strong Movers yesterday and they did an amazing job. They paid attention to detail. They was on time and wrapped all of my belongings. They took good care of my things. Would definitely use them again on my next move. Tnank you!
Reply from the business

Thank you Edward for your honesty & leaving us an amazing 5 star review! We thank you for your business and look forward to assisting you with any future or upcoming moves.

5-star Google reviewTaileya year ago
Great communication and willing to work w you! cordero got back to me in timely manner and was able to help out in a pinch. He and justin moved my stuff up 2 flights of stairs quickly
5-star Google reviewL F.a year ago
Best moving company ever!!! Cordero is very professional and committed to providing great customer service. Cordero and his moving crew did very well with covering my furniture and securing it in the moving truck so that my furniture didn't get damaged. Stay Strong Moving made sure that my move was stress-free. If I decide to move again in the future I will definitely use Stay Strong Moving!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff5
  • care of belongings5
  • last minute move4
  • furniture protection3
  • punctuality3
  • floors2
  • reliability2
  • moving-related packing2
  • wrapping2
  • boxes2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory

Before you hire STAY STRONG MOVING LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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