Stewart Delivery and Moving
Google rating
3.4
Ratings counted
19
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 19 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 7 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 11 | 57.9% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 5.3% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 36.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Stewart Delivery and Moving, counted by matching the words they used.
- Damage to belongings1 · 14%
- Items missing or never delivered1 · 14%
- Stopped responding1 · 14%
Counted across the 7 one and two star reviews we have read for Stewart Delivery and Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Please do not use this company. They have had my TV since 11/19 and it is now 12/16. I spoke to Carrie and she lied about the actual conversation I had with her. Then she started telling me they left me multiple messages and I never called back, which is a lie, they had the correct number, I received 1 message which I called back and talked to her, that’s it. My voicemail is not full which is another thing she’s telling me. They didn’t leave me any messages that I didn’t return the call.
I ordered a bedroom set from Wayfair, Stewart Moving is the shipper. I am on my 2nd bed (both damaged) which I finally just took a discount, I am on my 3rd dresser which arrived today damaged ( AGAIN)!!! I wouldn't trust Stewart Moving for anything I want shipped or moved!!
This company is unreliable at best and refuses to work with customers on delivers. We paid $70 extra for our almost $2,000 order to be delivered into our garage and be signed for. After they refused to work with us on a day and time, threatened to send back our merchandise and/or leave it in the snow, then lied about the possibility of working with us they made the delivery over an hour late 5 days after receiving it.
There was a week and a half delivery window promised, but couldn't ever get a call back after leaving messages. Finally was able to make contact, and was promised that I would receive a call the next day with the delivery day and time. Never received a call, had to call again. At which point i was told there were case notes that were completely inaccurate and was told it would be delivered the next day between 130 and 530.
The worst moving company I have ever encountered. They lie about attempting delivery. They don’t answer phone calls. They don’t respond to text even though it says read, nor do they don’t respond to emails. They hang onto your items for months with zero attempt to deliver. They live in Wyoming, but claim they don’t have a four-wheel-drive vehicle to deliver items. Carri is a liar in this company is a joke.
This company will sit on freight before delivery. Item was delivered on Nov 7 and they won’t deliver until Nov 19th. 12 days this company is sitting on freight. This is an in-town, same-town delivery. Incompetent, indifferent and total lack of good service/professionalism. That’s what people need, their freight slept on. Gross. Home Depot, AAA/cooper, and Midwest motor freight need to find a consigner.
They use every excuse there is as to why they been setting on my delivery for 3 weeks and it was going to be another week before they could deliver. The wind in Wyoming never stops blowing and the weather is always changing. I do not and will not recommend them for anything at all.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 67%
- Worked hard and fast3 · 50%
- Turned up when they said1 · 17%
Counted across the 6 four and five star reviews we have read for Stewart Delivery and Moving. A review can mention more than one thing.
In their own words
Delivered on estimated delivery day. The men who moved our couch and put it together were punctual, efficient, and friendly. Would use again.
Transaction went smoothly. The driver, Zach, called me 20 minutes before drop off which was a great courtesy and he was very professional. The table arrived a little earlier than the expected delivery date which was a nice surprise since we had family in town. Bought item through Wayfair and would definetly use the company again! Thank you!
Carrie and the delivery team were wonderful. Despite some challenges, Stewart Moving went above and beyond to ensure a smooth delivery. The delivery team was excellent and handled my packages with care. They placed the packages exactly …
Courteous and efficient. Called 20 minutes prior to arrival. Very happy with the delivery.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- messages2
- polite staff2
- efficient staff2
- email2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- superpages.comdirectory
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- yelp.comreviews