STOR-N-LOCK Self Storage
Self-storage facility in Palm Desert, California
Google rating
5.0
Ratings counted
574
Are 1 or 2 star
0.3%Unusually few
The rating breakdown
2 of the 574 ratings in Google’s published star breakdown for STOR-N-LOCK Self Storage are one or two star.
Against other listings in Palm Desert
4.4 percentage points lower than the middle of the 17 listings in Palm Desert we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 554 | 96.5% | |
| 4 star | 15 | 2.6% | |
| 3 star | 3 | 0.5% | |
| 2 star | 1 | 0.2% | |
| 1 star | 1 | 0.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is STOR-N-LOCK Self Storage at 0.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 40%
- Worked hard and fast1 · 20%
Counted across the 5 four and five star reviews we have read for STOR-N-LOCK Self Storage. A review can mention more than one thing.
In their own words
Move to Stor n loc from another nearby facility cause it had been broken in to - Ceasar n Sylvia are great, very helpful. Sylvia especially hard working, keeps property clean and took time helping find right unit for my situation. This facility is safe and secure. Highly recommend!
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Caesar and Silvia! We are delighted that their assistance made your transition smooth and easy.
All of the above positive comments are true of my experience also. Michelle and Caesar are so helpful and friendly. The premises are well maintained; highly recommend Stor-N-Lock of Palm Desert.
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Michelle and Caesar! We take pride in maintaining a well-kept facility for our customers. If you ever need anything in the future, please don't hesitate to reach out.
I needed a storage place near my house and went to Store n lock for information on their services. They were very pleasant and nice to me, a new client. I was able to see the different units available for my needs without a problem. …
Thank you so much for your kind words, Emil! We're thrilled to hear that you had a positive experience with Stor-n-Lock. Our team is always here to help and ensure that our customers find the perfect storage solution for their needs.
Best prices & storage units in Palm Desert! Office is always available to help customer with anything that you need. They do a great job keeping this place friendly and clean.
Thank you so much for your kind words, Becky! We are thrilled to hear that you find our prices and storage units in Palm Desert to be the best. Our team works hard to ensure that our office is always available to assist customers like you … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful managers49
- air conditioning15
- helpful team9
- rental process8
- clean property7
- temperature control7
- climate controlled storage7
- courteous managers5
- helpful owners4
- unit alarms2
What the company says about itself
Taken from STOR-N-LOCK Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“A 92260 RENT ONLINE OR CALL RENT ONLINE 24/7 760-674-9922 New rentals have one-time,”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“We’ve been in the business since 1979, long enough to know that self storage”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews