Storage Depot of Dallas - Flower Mound
Self-storage facility in Flower Mound, Texas
Google rating
4.8
Ratings counted
56
Are 1 or 2 star
1.8%Unusually few
The rating breakdown
1 of the 56 ratings in Google’s published star breakdown for Storage Depot of Dallas - Flower Mound are one or two star.
Against other listings in Flower Mound
About the same as the middle of the 8 listings in Flower Mound we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 49 | 87.5% | |
| 4 star | 5 | 8.9% | |
| 3 star | 1 | 1.8% | |
| 2 star | 1 | 1.8% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Storage Depot of Dallas - Flower Mound at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Storage Depot of Dallas - Flower Mound, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Storage Depot of Dallas - Flower Mound. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Door couldn't be locked regardless if lock was on the latch and no one was available to answer this problem on the weekend. Also, one corner of the facility is completely destroyed so is open for theft. Will not recommend.
We regret to hear that you are displeased with your recent experience with us. We would like to understand how we can do better next time. Please reach out to us at [email removed] at your earliest convenience and we will do our best to turn your experience around.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast1 · 8%
Counted across the 12 four and five star reviews we have read for Storage Depot of Dallas - Flower Mound. A review can mention more than one thing.
In their own words
The unit itself was fine. It was the right size and location for us. My only complaint is the constant increase in rent. I believe the monthly rent is now twice what it cost when we moved into the unit.
Thank you for your honest feedback. We understand your concerns and would appreciate the opportunity to discuss this with you. Please feel free to reach out to us directly at [email removed]
Great place to store my car for 6 months where I left the country. Safe area, no issues! Thank you for keeping my car safe!
Thank you for taking the time to share your experience! Your trust in us means everything, and we're thrilled everything went smoothly while you were away.
Great! Easy process to receive a storage unit, beats other prices around town and easy access!
Carlos, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness8
- easy process6
- safety4
- location4
- convenience3
- locks3
- car3
- rent3
- management3
- no junk fees2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- mapquest.comdirectory
- showmelocal.comdirectory