Storage Depot Storage Solutions
Self-storage facility in Goodyear, Arizona
Google rating
4.7
Ratings counted
171
Are 1 or 2 star
4.7%Around typical
The rating breakdown
8 of the 171 ratings in Google’s published star breakdown for Storage Depot Storage Solutions are one or two star.
Against other listings in Goodyear
1.7 percentage points higher than the middle of the 4 listings in Goodyear we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 148 | 86.5% | |
| 4 star | 8 | 4.7% | |
| 3 star | 7 | 4.1% | |
| 2 star | 5 | 2.9% | |
| 1 star | 3 | 1.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Storage Depot Storage Solutions at 4.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Storage Depot Storage Solutions, counted by matching the words they used.
- Crew conduct1 · 20%
Counted across the 5 one and two star reviews we have read for Storage Depot Storage Solutions. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Resident manager can be rude at times with telephone transactions or questions. Facilities are clean with storage to fit your needs. Expect storage prices to rise 2 to 3 percent a year.
Thank you for your feedback, Robert. We’re glad to hear you’re satisfied with the cleanliness and variety of our storage options. We’re sorry, however, to learn about your experience with our customer service. Please reach out to our team so we can ensure your concerns are properly addressed.
they raise there rates every few months complete ripoff!! its 107 dollars for some angle gravel parking were your about 6 inches from the next thing parked next to you!! they have raised there rates 3 times in less than 2 years, there is no justification but there letter they send that says due to current economic demands LMFA bye!!
Hello Traviswalker007. We are sorry to hear about your dissatisfaction. Rates are subject to change due to increases in labor and maintenance costs. It is not an action we take often or lightly, and it is done to provide a better experience for our customers through maintaining and upgrading…
Great experience until you checkout. They go against what they say and try to stick you for everything they can. I won’t be back, strongly recommend you try somewhere else first.
Hi Timmy, we’re truly sorry to hear about your experience. We aim to ensure all customers have a smooth move-in and move-out process, and it’s disappointing to hear we fell short. Please reach out to our team so we can review your situation and make things right.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 25%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Storage Depot Storage Solutions. A review can mention more than one thing.
In their own words
This facility is amazing. the front desk staff is phenomenal and very courteous. They have solutions for all storing needs. highly recommend them to anybody that is looking for storage. Mary jane and Bruce are the best ever!!
Thank you, Josh! We’re thrilled to hear our team, especially Mary Jane and Bruce, made a great impression. We're here for all your storage needs!
I want to thank Bruce the nicest man I’ve ever met 3 yrs ago I was moving and had only enough for the storage Bruce asked me if I had a lock and I explained to Bruce my situation and he handed me a lock and said no storage should be left behind without a lock and I will always remember that day thank you Bruce and storage depot Goodyear location thank you Bruce almighty Marcos Rocabado ⭐️⭐️⭐️⭐️⭐️
Thank you, Marcos! We're grateful for your kind words about Bruce—he truly embodies our commitment to exceptional service. Happy to have you with us!
Came in to store a car and Bruce was incredibly helpful. The whole process was seamless, parked the car and finished the paperwork in about 20 -30minutes. The facility itself is spotless and well‑maintained, and the security is tight, which gave me a lot of peace of mind about leaving my vehicle here.
Thank you, Celine! We’re thrilled Bruce made the process smooth and reassuring. Your peace of mind is our priority. Appreciate your kind words!
I rented a 10x10 unit for a while and then upgraded to a 10x20 for a while. They were always helpful. The facility is always clean. Would definitely use them again in the future if needed
Thank you, Tyler! We're thrilled you found our service helpful and our facility clean. We look forward to assisting you again anytime!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff13
- clean grounds6
- secure site4
- clean facility3
- competent staff3
- clean storage units3
- welcoming atmosphere2
- ease of process2
- easy setup2
- flexibility2
What the company says about itself
Taken from Storage Depot Storage Solutions’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…cars that had been sitting there over 10 years. But having Bruce & Mary Jane helpi”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…lockers to large vehicle storage 24/7 video recording and easy access when yo”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory
- mapquest.comdirectory
- superpages.comdirectory