Sullivan Moving & Storage – Vista, CA
Mover in Vista, California
Google rating
4.5
Ratings counted
40
Are 1 or 2 star
10.0%Above typical
The rating breakdown
4 of the 40 ratings in Google’s published star breakdown for Sullivan Moving & Storage – Vista, CA are one or two star.
Worked out from 40 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Vista
About the same as the middle of the 3 listings in Vista we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 30 | 75.0% | |
| 4 star | 5 | 12.5% | |
| 3 star | 1 | 2.5% | |
| 2 star | 1 | 2.5% | |
| 1 star | 3 | 7.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Sullivan Moving & Storage – Vista, CA at 10.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Sullivan Moving & Storage – Vista, CA, counted by matching the words they used.
- Damage to belongings1 · 100%
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for Sullivan Moving & Storage – Vista, CA. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I used Sullivan United for a military move this summer. The movers stole two computer external harddrives, a cellphone, and broke into my safe which contained sensitive personal information. They were obviously trying to collect …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 30%
- Professional and courteous3 · 30%
- Turned up when they said1 · 10%
- Careful with belongings1 · 10%
- Kept in touch1 · 10%
Counted across the 10 four and five star reviews we have read for Sullivan Moving & Storage – Vista, CA. A review can mention more than one thing.
In their own words
We had an excellent, easy move to Las Vegas from the San Diego area, and top professionals handled our home from start to finish. The in-home estimate and walk-through were important planning steps. On time, careful packing, we were 100% happy customers. Highly recommended...
This Moving company is by far the best in the county. The workers are kind and are very professional from there communicating skills right down to the clothes on there backs.
Military move, third so far, best so far. I am big on looking at reviews and I don’t think the low reviews are fair. Truly an awesome four man crew that knocked this pack out and load very quickly. Their manager also came both days. Carlos runs a good shop!
We really appreciate your feedback, Ligon. We're glad to hear the crew took good care of you. We're always happy to hear how we've improved the moving experience for our service men and women. Best of luck in your new surroundings!
I'm a driver very professional like always since 1977 as far as I'm concerned since I first met him I live in Oklahoma and I would highly recommend them to anyone
Thank you for your review and recommendation, Charles. We're glad to hear the crew took good care of you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- moving-related packing2
- loading2
What the company says about itself
Taken from Sullivan Moving & Storage – Vista, CA’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Cross State Interstate International Free Quote Let's Move Get a Free Quote " * &q”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory
- yellowpages.comdirectory
- superpages.comdirectory