Super Moving Bros
Google rating
4.9
Ratings counted
49
Are 1 or 2 star
2.0%Around typical
The rating breakdown
1 of the 49 ratings in Google’s published star breakdown for Super Moving Bros are one or two star.
Worked out from 49 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Ogden
1.7 percentage points lower than the middle of the 16 listings in Ogden we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 47 | 95.9% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 2.0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Super Moving Bros at 2.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Super Moving Bros, counted by matching the words they used.
- Damage to belongings1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Super Moving Bros. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Their customer service lady was very respectful and we felt cared about. She did an amazing job. The only down side about this company is that their movers dented Our fridge doors and they did not say anything to us, we then noticed it and let the company know and they did not fix it and left us hanging. They also, broke part of our bed frame and left holes and dents on our walls. I understand accidents happen and a dent here and there is no big deal but to be dishonest and not fix it it’s kind of disrespectful.
Hey there! We appreciate your feedback but we have been over to your house twice to fix the damages and never heard back after trying to contact you many times! Please reach out and we will be happy to come out and see what damages weren’t … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast12 · 67%
- Kept in touch7 · 39%
- Professional and courteous7 · 39%
- Turned up when they said3 · 17%
Counted across the 18 four and five star reviews we have read for Super Moving Bros. A review can mention more than one thing.
In their own words
hired them to move me from my apartment they were excellent! Had great communication before the move and the day of the move they were on time, Were professional and worked quickly. Highly recommend!
I could not have a more perfect moving experience in spite of U-Haul trying to be the worst ever. I wish this company was available nation-wide, because I've never worked with a more consciencious and efficient moving company in all my life. U-Haul had an issue where someone had booked their reservation under my account, cancelling the moving help I'd requested with them for Super Moving Bros.
Brandon gave me a call and a quote and helped me set up the service. He was friendly, professional, and very communicative. I was blown away by how quick 2 of their guys were able to move me. They were fast and very professional. None of my items were damaged during transit. As with any moving service, it is a little pricy, but you cant beat the price of $55 per mover per hour. I was quoted much more by other companies. The guys were quick and did not abuse the time taken to move.
We’ve moved several times personal and business. This move was the easiest and smoothest move ever. It started with Brandon at the office, quick, responsive and professional. Then our three man crew showed up and from the moment they arrived, we were impressed. Kevin the team leader, Derrick, Acea. These three were amazing, strong, courteous, polite bedtime belief and dedicated to their jobs. Their attention to detail was great. We are more than pleased and we highly recommend their company.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful with belongings10
- efficiency9
- value9
- personable staff7
- easy experience4
- kind movers3
- fast work3
- moving-related storage2
- last minute move2
- responsiveness2
What the company says about itself
Taken from Super Moving Bros’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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