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T&T Delivery Services LLC

Delivery service in Anchorage, Alaska

Google rating

4.8

Ratings counted

74

Are 1 or 2 star

2.7%Around typical

The rating breakdown

2 of the 74 ratings in Google’s published star breakdown for T&T Delivery Services LLC are one or two star.

Against other listings in Anchorage

This company2.7%
Typical listing in Anchorage8.0%

5.3 percentage points lower than the middle of the 15 listings in Anchorage we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
6790.5%
4 star
56.8%
3 star
00%
2 star
00%
1 star
22.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is T&T Delivery Services LLC at 2.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for T&T Delivery Services LLC, counted by matching the words they used.

  • Damage to belongings1 · 50%

Counted across the 2 one and two star reviews we have read for T&T Delivery Services LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewMindy C.5 years ago
Tirell gave me an estimate of 1035.00. With 4 men and a truck and about 5 hours of work. It took the crew three days they killed all my plants, turned my garage heater to full blast and left it and put dents in my fridge. I slept on a …
Reply from the business

This review is not based on facts. This is an attempt to avoid payment of reasonable charges for services rendered and embarrass this small business in the public sphere. Pretty shameful!

1-star Google reviewMichael W.Edited 3 years ago
Just scary. They lost the power cord to the couch, power cord to the TV, the TV remote, my new bed mattress was dirty with mud and wouldn’t make it right. The photos are what they showed up in. They replied to me that they don't know who I am and that is another sign of how huge the problem is. My company also used to provide IT services to them and I spoke with the owner many times.
Reply from the business

Thank you for your feedback. However, we have no record of you in our system. Feel free to contact us directly.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous7 · 50%
  • Careful with belongings3 · 21%
  • Worked hard and fast3 · 21%
  • Kept in touch3 · 21%
  • Turned up when they said2 · 14%
  • Price matched the quote1 · 7%

Counted across the 14 four and five star reviews we have read for T&T Delivery Services LLC. A review can mention more than one thing.

In their own words

5-star Google reviewSpirit4 years ago
Great job! Timely, efficient, communicated throughout step by step process, and reasonable price. I would call upon them again if I needed something moved safely & carefully. Thank you. Especially to the two that did the heavy lifting; the older gentleman and the young man.
Reply from the business

Thank you!

5-star Google reviewJanice M.3 years ago
T&T personnel are always professional, punctual and do a great job. I have used their services many times.
Reply from the business

Thank you very much!

5-star Google reviewLaura W.5 years ago
I had a great experience with this company. My piano arrived in town earlier than expected and they were able to fit me in to their schedule on less than three day's notice. They easily moved my piano and a heavy dresser into my house and put it right where I wanted. They had no troubles navigating a tight corner past my gate and were very professional, courteous, and wore masks. I would definitely recommend them!
Reply from the business

Thank you very much!

5-star Google reviewFred B.3 years ago
This is my second time using T&T! Once was when I purchased a 98 year old grand piano during the middle of the winter from a snowed in house. The next time was after the now 99 year old grand piano was completely rebuilt and refinished! There care and handling was impeccable. I highly recommend them! They also were low bidders on both moves!!!
Reply from the business

Thank you very much Mr. Brewster.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly staff11
  • courteous staff7
  • punctuality6
  • careful handling5
  • fair pricing3
  • tight spot navigation2
  • great team2
  • punctual staff2
  • piano moving2
  • professional crew2

What the company says about itself

Taken from T&T Delivery Services LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “Contact Us Fast Service Licensed & Insured No Fix, No Fee By calling, you agree to”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “How It Works Contact Us Fast Service Licensed & Insured No Fix, No Fee By calling”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…schedule a repair, or provide a free estimate over the phone. Whether it's a washer t”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “'t pay. We stand behind our work with a satisfaction guarantee. Appliances We Service Washers · Dryers”Raw text captured from the page, including any surrounding navigation.

  • Says it is bondedsays on their website
    Show the text this came from

    “…provider you hire is properly licensed, bonded, and insured in your state or jurisdict”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bizapedia.comdirectory

Before you hire T&T Delivery Services LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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