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Taylor's Transportation LLC

Trucking company in Great Falls, Montana

Google rating

3.7

Ratings counted

23

Are 1 or 2 star

34.8%Well above typical

The rating breakdown

8 of the 23 ratings in Google’s published star breakdown for Taylor's Transportation LLC are one or two star.

Worked out from 23 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.

Against other listings in Great Falls

This company34.8%
Typical listing in Great Falls7.9%

26.8 percentage points higher than the middle of the 10 listings in Great Falls we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
1565.2%
4 star
00%
3 star
00%
2 star
14.3%
1 star
730.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Taylor's Transportation LLC at 34.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Taylor's Transportation LLC, counted by matching the words they used.

  • Crew conduct2 · 29%
  • Stopped responding1 · 14%

Counted across the 7 one and two star reviews we have read for Taylor's Transportation LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewdakota S.2 years ago
One of the worst transportation companies I have had the displeasure of dealing with, and I have delt with a lot of transportation companies. I ordered transportation for a vehicle I purchases. Two weeks go by, I called almost every day, and they stated every time that it would be picked up the next day. They stated that it was my fault for them not being able to do their job. I went to call them today and they blocked my phone number, I called from another person's phone and the call went through with no problem.
1-star Google reviewMike P.4 years ago
Their driver in their gray western star just almost hit my truck when he swerved over and cut me off with no turn signal going through Omaha on I 80 at 12 PM central time Sunday, October 10, 2021… Their driver is very unprofessional and uncourteous to other truck drivers like myself when they are hauling an oversize load and does not care about the general public with no regards to how he is driving… This Driver does not deserve to have a CDL with the way he drives he needs to be fired and have his license taken…
1-star Google reviewAshley9 years ago
Very unprofessional company from the machanic that sid the work to the accountant that said she could not give me a copy of the receipt stating that my bill have been paid Thank god i paid with a check so i have a paper trail my trailor breaks blocked my access to has abd breaks and they refuses to move it to another location because thats not where they machanic want to put it becauae that would require morw wiring . So i will never do bussiness with this company again
1-star Google reviewJordan J.10 months ago
Please tell your drivers to be more courteous. One driver Follows too closely making abrupt lane changes and kicking up gravel by letting his trailer go over the line. All of this while talking with cell phone in hand. I-15 southbound mile marker 208, Tuesday Oct 14th 12:50
1-star Google reviewIzahik D.4 years ago
Refuses to let my neighborhood have access to our own alley on 13th street sw called them so they could open it up while I was trimming trees and bushes in the alley, said they would and never did. complete fire hazard considering in some …

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous2 · 33%
  • Turned up when they said1 · 17%
  • Careful with belongings1 · 17%
  • Price matched the quote1 · 17%

Counted across the 6 four and five star reviews we have read for Taylor's Transportation LLC. A review can mention more than one thing.

In their own words

5-star Google reviewTyler F.a year ago
We've worked with Taylor’s Transport for several years, and they continue to be our go-to team for hauling John Deere combines, tractors, and other large equipment. Their professionalism, punctuality, and ability to handle complex hauls with care and efficiency make them a critical partner for our business. They understand the value of the equipment they’re transporting and consistently ensure everything arrives safely and on time.
5-star Google reviewDeborah M.2 years ago
We just shipped a car from Boise to Great Falls and it went so smooth! Super reasonable price and Mike at the office was great to work with. Our pickup was super easy and you can track your car the whole journey with the website link they …
5-star Google reviewMartin B.3 years ago
Mildenberger Motors appreciates the quality service we receive from Taylors Transportation. Mike and his team always keeps us informed. The drivers are always friendly and careful when unloading. Thank you for the 5 star service.
Reply from the business

Thank you so much for the acknowledgement of our ongoing efforts to provide excellent service.

5-star Google reviewCarsten R.a year ago
Used taylors to have a car shipped from great falls to Albuquerque. The car was shipped within the estimated time frame at the price they quoted me. Driver was very nice and helpful arranging delivery, and the car was well taken care of while being transported.
Reply from the business

We appreciate your business and thank you for the review. Have an excellent day.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • nice driver5
  • phone2
  • car shipping2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • yelp.comreviews

Before you hire Taylor's Transportation LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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