Tellus Self Storage - Northwood
Self-storage facility in Gulfport, Mississippi
Google rating
4.8
Ratings counted
163
Are 1 or 2 star
2.5%Around typical
The rating breakdown
4 of the 163 ratings in Google’s published star breakdown for Tellus Self Storage - Northwood are one or two star.
Against other listings in Gulfport
3.6 percentage points lower than the middle of the 14 listings in Gulfport we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 149 | 91.4% | |
| 4 star | 3 | 1.8% | |
| 3 star | 7 | 4.3% | |
| 2 star | 1 | 0.6% | |
| 1 star | 3 | 1.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Tellus Self Storage - Northwood at 2.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 40%
Counted across the 5 four and five star reviews we have read for Tellus Self Storage - Northwood. A review can mention more than one thing.
In their own words
I just want to say that Christy was a very big help in us getting a storage unit at Tellus Storage She was a very friendly person. She has a very friendly smile and she is happy to help you in anyway she can. Thank you so much Christy for being such a nice person to deal with. 😘 …
Mickey, thank you for the kind words about Christie and Tellus Self Storage at our Northwood location in Gulfport! Christie's warmth and genuine helpfulness are exactly what we want every customer to experience from day one. At Tellus Self … More
I have been there for about 10 months now, and love the facility. Always clean, and I like the 24hr access. Mgr Christie is always available to answer any questions and is awesome in every aspect. Good to have great management of the property when I'm not there. 5-stars Christie!!
Thank you so much for the wonderful review and for being with us for the past 10 months! We’re thrilled to hear that you love the facility, appreciate the cleanliness, and enjoy the 24-hour access.
I’ve had a great experience with this storage company, and I especially want to recognize Mrs. Christie for her outstanding service. She has been incredibly patient, professional, and kind every time we’ve interacted. Her customer service …
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with us, and we truly appreciate you recognizing Mrs. Christie. Her commitment to excellent service and care for our customers is something we’re very proud of.
I give Ms Christy a 7 star rating she’s the best I been having my storage for about 2 years now and been dealing with her the entire time she deserves a raise bc she is a great salesperson and has a good attitude
Shayla, a "7-star rating" after two years with Christy says it all! Her consistency and attitude are exactly why so many of our Northwood customers stick around long-term, and we're grateful you've experienced that firsthand. We'll be sure she sees this.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff9
- rent8
- smooth process6
- moving truck4
- easy process2
- patient staff2
- truck rental2
- clean units2
- polite manager2
What the company says about itself
Taken from Tellus Self Storage - Northwood’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“– 12:00 PM Sunday: Closed Access Hours 24/7 Access - Every Day Filter Units Sizes S”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- chamberofcommerce.comdirectory
- yelp.comreviews