The Armstrong Company
Moving and storage service in Akron, Ohio
Google rating
4.8
Ratings counted
24
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 24 ratings in Google’s published star breakdown for The Armstrong Company are one or two star.
Worked out from 24 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Akron
2.5 percentage points lower than the middle of the 19 listings in Akron we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 22 | 91.7% | |
| 4 star | 0 | 0% | |
| 3 star | 2 | 8.3% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Armstrong Company at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 21%
- Professional and courteous2 · 14%
- Turned up when they said1 · 7%
- Kept in touch1 · 7%
Counted across the 14 four and five star reviews we have read for The Armstrong Company. A review can mention more than one thing.
In their own words
Cherryl was fantastic in making the arrangements and all her communications were excellent. Moving is extremely stressful but she made the experience so smooth. I am thankful for her continuous follow ups. Wish I could move every day just to deal with her. The movers were very professional and extremely efficient. Did an amazing job packing and unpacking and both crews in Boston and in Pittsburgh were equally friendly but professional. Fast service and quality packing unpacking with care. Thank you
NiKi, thank you for sharing your experience with us! We are always so pleased to hear of another positive encounter with our team. Enjoy your new home and thank you for choosing Armstrong!
Our move date was up in the air up until the day of the move. The sales and logistics staff worked with us the entire time. on move day the movers were punctual and professional and handled our move with care and respect for the properties and contents. Very impressed would absolutely use again.
Hi, Mitch! We are so happy to hear you were impressed with our moving services. Thank you so much for the kind review, and best of luck at your new residence.
We used Armstrong for a recent move for my job at the Massillon City Health Department. They were wonderful! Our consultant was very responsive and our moving team (Christian was the lead) were OUTSTANDING!!
Anita, thank you for the positive review. We are happy to hear that you had a pleasant experience with our team!
We were undecided on moving date and which company to use as we were going from Ohio to El Paso, TX. Debra Torrey made it extremely easy by providing alternative dates and providing valuable feedback quickly. She is very knowledgeable and professional but yet has a calm way about her making it a pleasurable experience. What could have been a very stressful process was made extremely smooth and seamless. I should add that we have moved around the country 6 times and never had it go as smooth as working with Debra.
Thank you for the feedback and positive rating. We’ll make sure to share your feedback with Debra. Best of luck in your new residence!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff2
- move date flexibility2
- professional movers2
- unloading2
- smooth experience2
What the company says about itself
Taken from The Armstrong Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…by your side, you can always expect: Over 68 years of experience in the business A network”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…your business, contact us today for a free quote! Whether you’re moving from Akron”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- facebook.comsocial
- chamberofcommerce.comdirectory
- superpages.comdirectory