The Home Moving Solution
Google rating
4.9
Ratings counted
117
Are 1 or 2 star
0.9%Unusually few
The rating breakdown
1 of the 117 ratings in Google’s published star breakdown for The Home Moving Solution are one or two star.
Against other listings in Albany
5.2 percentage points lower than the middle of the 17 listings in Albany we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 115 | 98.3% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 0.9% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Home Moving Solution at 0.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Home Moving Solution, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for The Home Moving Solution. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Every piece of furniture they moved has damaged or scratch so bad had my furniture for years in good shape until they moved even metal bed frame scratched bad every were and head bord damaged badly and thay even scratch the pint at the classic car on the drive way how much. Will cost me to fix all that disaster
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 42%
- Worked hard and fast6 · 32%
- Turned up when they said4 · 21%
- Careful with belongings2 · 11%
- Kept in touch2 · 11%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for The Home Moving Solution. A review can mention more than one thing.
In their own words
Excellent Moving Service from Start to Finish! I had a fantastic experience with The Home Moving Solution, and I can’t recommend them highly enough! Brandon Allen and his team were professional, punctual, and incredibly efficient. From the moment they arrived, it was clear they knew exactly what they were doing. They handled all of my belongings with great care, wrapping furniture securely and making sure everything was protected throughout the move.
Honestly I can’t recommend them enough. They were on time, efficient, and fast. This heat is no joke but they didn’t let it stop or slow them down from doing a great job. Very personable folks too. Great price point as well. I would recommend them and I would use them again.
Thank you so much for the kind words, Sarah. We're glad our team arrived on time and worked efficiently despite the heat, and we appreciate you highlighting our fair pricing and personable crew. Your recommendation means a lot, and we look forward to helping you again.
I found this company searching online. Choosing companies this way can be tricky. I read their reviews and talked to Brandon on the phone. He came out to take a tour and give me an estimate. Brandon was extremely knowledgeable about moving. I hired them. Let’s just say that a 5 star rating is an understatement with the level of care and service Brandon and his team took with my belongings. I had a very large move, my whole house LOL! In addition to that, I also have large furniture pieces that are heavy.
They arrived right on time, handled all of our items with care, and were extremely efficient in both loading and unloading. Even heavier pieces and fragile items were moved without a single issue. Everything arrived safely and in perfect condition. What impressed us most was how friendly and helpful the movers were. They went out of their way to make sure everything was placed where we wanted it and double-checked to see if we needed help with anything before leaving. We’re so glad we chose Brandon and his team!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff16
- fair pricing12
- smooth move4
- flexible scheduling4
- diligent team3
- no damage3
- clear communication3
- easy move3
- furniture pickup2
- responsive owner2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- facebook.comsocial