The Right Movers
Moving and storage service in Stafford, Texas
Google rating
4.1
Ratings counted
353
Are 1 or 2 star
21.2%Well above typical
The rating breakdown
75 of the 353 ratings in Google’s published star breakdown for The Right Movers are one or two star.
Against other movers in Stafford
3.0 percentage points higher than the middle of the 4 movers in Stafford we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 254 | 72.0% | |
| 4 star | 19 | 5.4% | |
| 3 star | 5 | 1.4% | |
| 2 star | 7 | 2.0% | |
| 1 star | 68 | 19.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is The Right Movers at 21.2%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Right Movers, counted by matching the words they used.
- Damage to belongings36 · 50%
- Crew conduct26 · 36%
- Late, delayed or a no-show14 · 19%
- Items missing or never delivered7 · 10%
- Price rose after the quote2 · 3%
- Stopped responding2 · 3%
- Claim or refund went nowhere1 · 1%
Counted across the 72 one and two star reviews we have read for The Right Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
THE WORST MOVERS EVER!! THEY HAVE STOLE EXPENSIVE SHOES AND BAGS. BROKE MY SET OF WINE GLASSES AND TORE THE WOOD OFF MY DRESSER. REACHED OUT TO CHUCK FOR THREE WEEKS STILL NO RESPONSE OR SOLUTION. VERY UNPROFESSIONAL WORKERS THAT WERE WORRIED ABOUT MY PERSONAL PHONE CONVERSATIONS THAT ABSOLUTELY NOTHING TO DO WITH THEM!!! BUT MEANWHILE MY FURNITURE WAS BEING BROKEN AND MISHANDLED ALONG WITH MY PERSONAL ITEMS DISAPPEARING! I WOULD SUGGEST NO ONE TO USE THEM AND I HAVE FILED A LAWSUIT AND POLICE REPORT!
Let us put all friction aside, unite, and support a great candidate for Harris County Judge Leticia Plummer is seeking your vote for Harris County Judge - November 2026 Dear Ericka, I hope everything is going well with you. I also hope that recent move of yours went well.
The owner was very unprofessional! Not only was his men 3 hours late, but he wanted to over charge me for that time. Also, one of his workers was on the phone with the owner, the owner told told the worker that he dosent work for "people like me" I'm not sure what he ment by that but I was highly offended. His men asked for my Fruniture that I was going to sell and asked me if it was coming out their tip. I had to call another moving company to finish what they started.
Let us put all friction aside, unite, and support a great candidate for Harris County Judge. Leticia Plummer is seeking your vote for Harris County Judge - November 2026 Dear April, I hope everything is going well with you.
Need to improve their service. Unsatisfied. Workers smells alcohol and cringey. Destroyed my TV and would not refund for the damages. Bad transport and bed was chipped. Wrappings were not good. Do not get this movers. You will waste your money on them
Let us put all friction aside, unite, and support a great candidate for Harris County Judge. Leticia Plummer is seeking your vote for Harris County Judge - November 2026 Dear Rina, I hope everything is going well with you.
This company is horrible to the fullest extent. First the workers showed up in a small moving vehicle to move my furniture that's meant for a two bedroom. They asked the owner for a bigger truck and he told them no. Then the owner charged an extra $130 because he stated the job took longer but it only took longer because the truck was too little so three trips had to be made since he did not want to provide a bigger truck.
If you're looking for a reputable moving company that's bonded, licensed and insured, DO NOT (I repeat) DO NOT USE THE RIGHT MOVERS!!!! I made the decision to hire The Right Movers based on claims that company was fully licensed, insured and bonded and I relied on those claims in hiring the company Sept 2017. Their wreck less, incompetent and irresponsible movers completely destroyed a brand new (1-month old) wooded kitchen table.
Let us put all friction aside, unite, and support a great candidate for Harris County Judge. Leticia Plummer is seeking your vote for Harris County Judge - November 2026 Dear Roxie, I hope everything is going well with you.
The WRONG Movers is a better name. How they have an A rating on BBB, is amazing to me. I wish I had seen these reviews before I hired them. They put a hole in my ceiling which Chuck, the boss, said he woild fix, but did not. They quoted me $429 for 4 hours for 2bd townhouse in Friendswood to storage in Seabrook. (11 mi). I sold 1 bedroom set, after the quote, so all they had to move was 1 upstairs bedroom, the dining and living area and a few things from an upstairs walk- in attic.
Let us put all friction aside, unite, and support a great candidate for Harris County Judge Leticia Plummer is seeking your vote for Harris County Judge - November 2026 Dear Jeanie & residents of Harris County that you may know: A 4 time client of this moving company and Former Houston City Council…
I was referred to The Right Movers by a trusted business partner who assured me that they offered superb service. Unfortunately, I must’ve hired The Right Mover’s on the WRONG DAY! Prior to arriving at my job, I spoke with the companies owner & gave a detailed synopsis of items that needed to be moved. Additionally, I was sure to mention we are in a commercial building, located on the 3rd floor, & a few items that were going to be a tough move and they declined additional details , assuring me the job was…
Let us put all friction aside, unite, and support a great candidate for Harris County Judge. Leticia Plummer is seeking your vote for Harris County Judge - November 2026 Dear Dick E Hair, I hope everything is going well with you.
Literally the worse moving experience I’ve ever had! They were recommended to me due to another moving company having truck problems, I was scheduled for 5pm when it got close to 5 I was called and asked if I could move another day or it had to be that day and I explained that it had to be that day ! If wanted another day I would have just picked another day.
Let us put all friction aside, unite, and support a great candidate for Harris County Judge Leticia Plummer is seeking your vote for Harris County Judge - November 2026 Dear Nycole & residents of Harris County that you may know: A 4 time client of this moving company and Former Houston City Council…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous103 · 46%
- Worked hard and fast80 · 36%
- Careful with belongings40 · 18%
- Turned up when they said34 · 15%
- Kept in touch18 · 8%
- Price matched the quote8 · 4%
Counted across the 224 four and five star reviews we have read for The Right Movers. A review can mention more than one thing.
In their own words
Fast, friendly , great customer service , very punctual and responsive . Came with 2 movers and truck , great value compared to other prices/ companies checked . Received reminder texts and calls . Sensitive furniture were wrapped to prevent damage , all included in cost . I appreciate the excellent work . Could not have done it myself . Would definitely suggest this company . Thank you guys!
You're welcome Petra!!
I've used The Right Movers on several occasions. When I resided in Houston and needed to move into storage, this was the company I used. Chuck was actually the one who assisted me. We were locked out of the storage because it was so late but he was able to walk us out, uber us home, and come back the next morning to get the truck. My next step was to move from storage. Chuck sent two movers, Jeremy and Andre to move me from my storage unit to my hi rise. They did an EXCELLENT job.
Thank you. It is a pleasure to be a part of these life transitions. It is one of the many positive byproducts within this line of work.
This would have been five stars except for a few hiccups. My scheduled time was between 9:30-10:00 am. I received a call at 8:30 am confirming my move and scheduled time. By 10:45 no one had arrived nor called to update me that they were running behind. The movers did not arrive until shortly after noon. The movers were very professional, hard-working, and took extra care with shrink wrapping and packing my items. The only other hiccup was the amount of time. It took 5 hours and twenty minutes.
I hired "The Right Movers" to assist with my relocation needs. They did a very good job communicating with me, from start to finish. Chuck and Mike were so easy to work with. Chuck clearly reviewed the contract with me, before they started. From start time to finish they worked diligently and professionally. My belongings were handled with care...even noting "my prized possession", My jewelry box. They even allowed my 9yr old grandson to help (he wanted to help so bad)!!
Thank you so much. It was an absolute pleasure to be a part of, and make exceptional your relocation experience.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers19
- polite staff19
- scheduling13
- rates9
- quick movers8
- move duration6
- same day move4
- careful moving2
- no hidden fees2
- flat rate mover2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- angi.comreviews