Two Men and a Truck Moving and Storage
Its address is in Houston, Texas. It appears here because Google returns it for Stafford.
Google rating
4.3
Ratings counted
295
Are 1 or 2 star
15.3%Well above typical
The rating breakdown
45 of the 295 ratings in Google’s published star breakdown for Two Men and a Truck Moving and Storage are one or two star.
Against other movers in Stafford
3.0 percentage points lower than the middle of the 4 movers in Stafford we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 242 | 82.0% | |
| 4 star | 4 | 1.4% | |
| 3 star | 4 | 1.4% | |
| 2 star | 2 | 0.7% | |
| 1 star | 43 | 14.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving and Storage at 15.3%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving and Storage, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Two Men and a Truck Moving and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If I could give zero stars I would. Not only did they arrive reeking of marijuana, their service was a joke. They charge by the hour and it honestly seemed like they are trained to take their time. It took them 6 hours to get the first load on the truck, then they decided to drive to McDonalds with our belongings. We moved to a new house 5 minutes away. The wall damage at our previous house is expansive. They told us “it’s no big deal it happens all the time it’s not easy moving big stuff”.
Alyssa, I’m truly sorry to hear about your experience and the issues you faced during your move. Your concerns regarding the service and the condition of your belongings are completely valid, and I understand how frustrating this must be for you.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 75%
- Professional and courteous3 · 75%
- Turned up when they said2 · 50%
- Price matched the quote1 · 25%
- Kept in touch1 · 25%
Counted across the 4 four and five star reviews we have read for Two Men and a Truck Moving and Storage. A review can mention more than one thing.
In their own words
I hired Two Men & a Truck to move my belongings from Cypress to Pearland, and I couldn’t be happier with my decision. From the first phone call, the woman who answered gave me a genuine sense that the company was honest and respectable. Even though they weren’t the cheapest quote, my gut told me to go with them — and I’m glad I did. Three strong movers arrived right on time and worked steadily without taking a single break.
Thank you, Randall! We appreciate your kind words and are glad to hear you had such a positive experience with our team. It's great that our movers demonstrated professionalism and care with your belongings. Your recommendation means a lot to us!
I had a great experience with Two Men and a Truck for my move today. The crew arrived on time, worked efficiently, and handled my belongings with care throughout the entire process. They were professional, friendly, and communicated well from start to finish, which made what is usually a stressful day much easier. They took care to protect my furniture and move everything into the correct rooms without any issues. Their positive attitude and work ethic really stood out.
All the things you’d want in a move! On time, positive, professional, careful, etc…! Thanks so much for the fantastic review, Kareem!
The Two Men and a Truck team today was absolutely amazing ! I had multiple pieces of furniture to move from various rooms to other places in my home, along with boxes and items that had to be shifted back and forth to make it all happen. My team of Bryan and Steven were thoughtful, capable and efficient. I had a dresser that belonged to my great grandmother that was 150 years old....their supervisor, Ken, tagged along to provide extra TLC for my grandmother's dresser.
Thank you, Kar! We're so glad to hear that you had an amazing experience with Bryan, Steven, and Ken. It's wonderful to know that they took special care of your great grandmother's dresser while completing the job efficiently.
What a WONDERFUL and refreshing experience our move was! Every staff member we interacted with was so kind and helpful! This was a rather last minute move for us and Two Men and a Truck in Houston made it so easy! I cannot thank them enough and I would recommend them to anyone and everyone!
Thank you for sharing such a kind review, Aaron! We’re happy to hear we could make this such an easy transition for you. We will certainly share with everyone how pleased you were with their level of professionalism!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers20
- polite movers8
- furniture moving8
- estimate process7
- efficient movers7
- diligent staff5
- moving heavy items5
- professional crew5
- billing issues2
- ease of moving2