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Timber Ridge Moving Company

Mover in Fort Collins, Colorado

Google rating

5.0

Ratings counted

162

Are 1 or 2 star

0.6%Unusually few

The rating breakdown

1 of the 162 ratings in Google’s published star breakdown for Timber Ridge Moving Company are one or two star.

Against other listings in Fort Collins

This company0.6%
Typical listing in Fort Collins1.9%

1.2 percentage points lower than the middle of the 19 listings in Fort Collins we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
16199.4%
4 star
00%
3 star
00%
2 star
00%
1 star
10.6%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Timber Ridge Moving Company at 0.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Timber Ridge Moving Company, counted by matching the words they used.

  • Damage to belongings1 · 100%

Counted across the 1 one and two star review we have read for Timber Ridge Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewCasey W.2 years ago
Worst moving experience I have every had! I have moved over 10 times in my life, and this is by FAR the worst moving and packing I have ever experienced. We hired them for packing and moving, full service. Terrible mistake on my part. Half their team had never even moved before. I had one team member pack the printer and then ask me if he should pack the cord with the printer, he already packed… Lets start with the quote.
Reply from the business

Thank you for your review. We don't enjoy hearing that we didn't meet our customers expectations, but unfortunately in our industry things can go wrong. We do everything in our power, and we did so on your move as well, to go above and beyond to wrap, pad and protect furniture and other items for…

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous71 · 48%
  • Worked hard and fast67 · 45%
  • Turned up when they said44 · 30%
  • Careful with belongings35 · 23%
  • Kept in touch16 · 11%
  • Price matched the quote4 · 3%

Counted across the 149 four and five star reviews we have read for Timber Ridge Moving Company. A review can mention more than one thing.

In their own words

5-star Google reviewKara H.a year ago
I recently hired Timber Ridge Moving Company for my recent move, and I couldn’t be more satisfied with their service. From the initial booking to the final unpacking, the experience was smooth and professional. The team arrived on time, fully equipped and ready to work. They handled my belongings with care, ensuring everything was packed securely. I appreciated their attention to detail, especially with fragile items. Communication was excellent throughout the process.
Reply from the business

Thank you for the kind words and recommendation Kara!

5-star Google reviewMason M.a year ago
We were looking for a mover that we could trust, so we reached out to Brent and Timber Ridge Moving. This was one of the most hassle free moves that my wife and I have had. I would recommend them to anyone looking for reliable movers at a reasonable rate. They took extra care with my fragile items and safely wrapped all of my furniture. I was impressed with their efficiency and detailed care.
Reply from the business

Thank you for the review and recommendation Mason!

5-star Google reviewMike C.10 months ago
Timber Ridge earned every bit of my 5 stars. The owner came to our home and worked through the bid and the equipment and staff that were needed to most efficiently do the job. His bid was extremely fair and his explanation of the needed services was informed and appreciated. No pressure during the process. I am normally hesitant if someone wants an hourly rate, but I can assure you that he and his staff are some of the hardest and most efficient movers I have ever seen.
Reply from the business

Thank you for your glowing review Mike! It was a pleasure working with you and Linda! I’m glad we exceeded your expectations and were able to provide top notch service and support during your moving process. Enjoy your new home!

5-star Google reviewTyler D.a year ago
"Five stars! These guys made my moving day so smooth, I felt like I was just along for the ride...literally, because they even offered to let me 'supervise' from the truck! They were so fast I barely had time to be stressed, which is impressive, considering my stress level usually goes up at the sight of bubble wrap. Not a single item was broken or even mildly traumatized—my plants arrived with fewer bruises than I did! These movers were like ninjas with furniture pads, sneaking past door frames without a scratch.
Reply from the business

Thank you Tyler for the review and recommendation! This was almost as much fun to read as you were to work with! Thanks again!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • efficient movers9
  • furniture moving8
  • fair pricing6
  • no hidden charges3
  • moving big items2
  • safe packing2
  • fast loading2
  • accurate estimate2
  • move across town2
  • box moving2

What the company says about itself

Taken from Timber Ridge Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “! MORE ABOUT US We are a locally owned, family run business that puts the customer first.”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yellowpages.comdirectory
  • yelp.comreviews
  • superpages.comdirectory
  • chamberofcommerce.comdirectory
  • thumbtack.comreviews

Before you hire Timber Ridge Moving Company

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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