Tomball Lock Storage
Self-storage facility in Tomball, Texas
Google rating
4.5
Ratings counted
15
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 15 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 13 | 86.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 13.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 17%
- Price matched the quote1 · 8%
- Kept in touch1 · 8%
- Professional and courteous1 · 8%
Counted across the 12 four and five star reviews we have read for Tomball Lock Storage. A review can mention more than one thing.
In their own words
Thank you Tomball Storage for exceeding our storage needs. Jennifer was very helpful and made it so easy and fast to get us into our unit. She gave us top notch service!! The unit was in a great location and very clean and secure. They were affordable and we would use them again.
Thank you, Susan, for your kind words and for choosing Tomball Lock Storage. We're thrilled to hear that Jennifer provided top-notch service and made your experience easy and efficient. We pride ourselves on offering clean, secure, and … More
I have had several calls and then visited the office today and both times had the pleasure working with Erik. He is very helpful, professional and personable. He fielded lots of my questions and concerns. He explained my contract in great …
Jennifer is very helpful and responsive as well as easy to work with! Tomball Lock Storage goes above and beyond for their customers!
Thank you for your kind words and positive feedback! Jennifer, our property manager at Tomball Lock Storage, is delighted to hear she was helpful and responsive. We take pride in going above and beyond for our customers, and your recognition means a lot to us.
Secure place to store your belongings with surveillance and gated area, Outstanding customer service & reasonable pricing!!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff3
- security2
- secure unit2
- clean unit2
- location2
What the company says about itself
Taken from Tomball Lock Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“TX 77375 Rent or Reserve With Us 24/7/365! Use promo code 2MO50OFFAP for 50%”Raw text captured from the page, including any surrounding navigation.